Note: The job is a remote job and is open to candidates in USA. Concentrix is a global organization known for its inclusive culture and commitment to employee growth. They are seeking a remote Inside Sales Representative in the automotive sector to provide customer support, close sales, and build client relationships while working from home.
Responsibilities
- Provide inbound and outbound customer support using a call flow guide
- Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
- Use product knowledge, build client relationships, and find new ways to retain customers
- Be detail-oriented when it comes to sales of products and services
- Track, document, and retrieve information in databases
- Offer additional products and/or services with every sale
- Deliver expert customer experiences…with a smile
Skills
- 1+ year of proven B2B experience (meeting quotas, working on commission, selling products and/or services)
- A high school diploma or GED
- Open availability
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States and have a valid U.S. address for residence
- Account Management experience
- Experience utilizing a CRM preferred (such as SalesForce)
- A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- DailyPay enrollment option to access pay "early," when you want it
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Company Overview
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.