Note: The job is a remote job and is open to candidates in USA. isolved is an employee experience leader, providing intuitive, people-first HCM technology. The HR Consultant is responsible for identifying, evaluating, and resolving HR related issues for customers and provides support to customer projects.
Responsibilities
- Manage a queue of inquiries/requests/projects in support of the Defined HR team/clients
- Provides client support advising on HR topics received via on‐demand phone and email support
- Know when to escalate complex situations to HR Business Partners or Senior HR Consultants
- Identify legal and governmental reporting regulations affecting HR practices and ensuring that customer policies, procedures and processes are in compliance
- Maintain working knowledge of multi‐state employment law compliance to best serve all isolved clients
- Draft customer position descriptions and employee handbooks; participate in client meetings for same
- Support clients and/or HR Business Partners on projects such as HR compliance audit for Elite customers, FLSA and Independent Contractor Analyses, etc
- Communicates efficiently and effectively with all stakeholders over the phone, via email, using Microsoft Teams, etc
- Maintain total confidentiality with customer and company information
- Work toward continuous quality improvement
- Stay current with changing technology, including software programs
- Uphold, support, and promote all company policies and procedures
Skills
- Proficient in multi‐jurisdictional HR compliance
- Proven effective oral and written communications skills
- Strong skills in using Microsoft Office applications (particularly Excel and Word) and Adobe Flyer
- Have excellent customer service and relationship‐building skills. Be professional and approachable, with the ability to provide quality customer service to multiple diverse work groups
- Have strong time management skills. Able to handle multiple priorities simultaneously
- Must be able to handle disruptions without allowing them to affect delivery of quality and timely services
- Be detail‐oriented, accurate, organized, and proficient in professional communications
- Be a self‐starter and collect and analyze data, as well as problem solve in a fast‐paced environment
- Bachelor's degree (B. A.) from four‐year college or university; and a minimum of two (2) years' related HR Generalist experience and/or training for HR Consultant I and three (3) to five (5) years related HR Generalist experience and/or training for HR Consultant II; or equivalent combination of education and experience
- Typically requires a minimum of 6+ years of related experience
- PHR and/or SHRM‐CP - strongly desired
Benefits
- Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
- Disability Accommodation
Company Overview
Company H1B Sponsorship