Note: The job is a remote job and is open to candidates in USA. Carenet Health is a company focused on helping individuals take charge of their health through meaningful conversations. As an Engagement Specialist, you will reach out to health plan members to guide them in scheduling care assessments and provide encouragement for their health journey.
Responsibilities
- You love a fast pace and hitting goals that actually mean something
- You’re a natural listener who can build trust and stay patient, even when a call gets tough
- You’re comfortable using technology and multitasking while keeping the conversation human
- You take pride in turning 'maybe later' into 'let’s do it today.'
Skills
- High School Diploma or GED (required and verified during background check)
- Strong computer skills — data entry, screen navigation, and solid keyboarding speed
- Experience using Microsoft Outlook and Word
- Excellent customer service skills and a friendly, compassionate tone
- Ability to stick to schedules and daily tasks
- Great oral and written communication skills
- Genuine empathy and care for others
- Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date
Benefits
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (PTO) and paid holidays
- Flexible spending accounts (FSAs)
- Employee wellness programs
- Career development and growth opportunities
Company Overview
Carenet Health is a provider of healthcare engagement, clinical support, advocacy and 24/7 telehealth solutions. It was founded in 1988, and is headquartered in San Antonio, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://carenethealth.com/.