[Remote] Financial Intake Specialist

Note: The job is a remote job and is open to candidates in USA. Optum, part of LHC Group, is a leading post-acute care partner dedicated to helping people feel their best. The Financial Intake Specialist ensures patients understand their insurance benefits and eligibility while accurately documenting financial details and managing inquiries efficiently.

Responsibilities

• Verifies insurance eligibility and benefits of prospects/referrals
• Communicates patient benefits in a timely manner
• Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner
• Reviews and replies to branch location's urgent requests in a timely and accurate manner
• Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures
• Obtains and documents all authorization as needed from payer for services ordered/requested in a timely manner
• Serves as a liaison between the branch location and the payer
• Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner

Skills

• 1+ years of experience with insurance verification and authorization
• Revenue cycle experience
• Excellent oral and written communication skills
• Excellent organizational and analytical skills
• Basic PC skills including PC based applications (MS Word, Excel)
• Mathematical aptitude
• Detail Oriented

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Company Overview

Company H1B Sponsorship