Note: The job is a remote job and is open to candidates in USA. L3Harris Technologies is dedicated to recruiting high-performing talent and is seeking a Field Technician for their Field Services organization supporting the Federal Aviation Administration (FAA). This role involves providing technical support, installing and maintaining equipment, and working with customers primarily in Colorado and Wyoming.
Responsibilities
- Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA
- Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations
- Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area
- Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests
- Willing to travel (up to 100% of the time) to remote sites within a 3 hour drive circle of base location
- Technicians may be asked to travel outside of their assigned region, as needed
- Able to read/understand/follow equipment drawings and task orders
- Possess good admin skills (taking notes and documenting what transpired while working at the customer location)
- Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field
- Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle
- Be proactive and prepared for assigned tasks prior to dispatching
- Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs
- Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft
- Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed
- Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment
- Ability to obtain and maintain FAA Public Trust
Skills
- High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience
- Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA
- Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers' remote locations
- Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area
- Willing to travel (up to 100% of the time) to remote sites within a 3 hour drive circle of base location
- Able to read/understand/follow equipment drawings and task orders
- Possess good admin skills (taking notes and documenting what transpired while working at the customer location)
- Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field
- Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle
- Be proactive and prepared for assigned tasks prior to dispatching
- Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer's needs
- Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft
- Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed
- Possess and maintain a valid Driver's License, and a satisfactory driving record, as conditions of initial (and continued) employment
- Ability to obtain and maintain FAA Public Trust
- Network+, CCNA, CCNP, CCNA Wireless, A+
- Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
- Excellent customer service skills
- Ability to work in high stress and visibility environment
- Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
- Have an excellent working knowledge of fiber, working knowledge of Multiplexers, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
- Good working knowledge of power testing, AC and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies
- Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards
- Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets
- IP Based knowledge with experience configuring routers and switches
- Experience installing equipment racks (wallmount, raised floors, concrete, etc.)
Benefits
- Health and disability insurance
- 401(k) match
- Flexible spending accounts
- EAP
- Education assistance
- Parental leave
- Paid time off
- Company-paid holidays
Company Overview