Note: The job is a remote job and is open to candidates in USA. Mattress Firm is a company dedicated to helping people sleep well and live well. They are seeking a Field IT Project Manager II who will be responsible for planning, overseeing, and leading IT projects from ideation to completion, ensuring timely delivery and budget compliance.
Responsibilities
- Build, lead and provide follow-up on project plan updates, budget updates for forecast projections, and time tracking for budget projections on projects of large scope and budget
- Maintain critical path milestone tracking to give visibility to progress on projects
- Coordinate with the project team identifying requirements, allocating resources, estimating budgets, and developing project delivery timelines. Report on impact of resource constraints
- Establish rapport and meet regularly with key leaders in the organization regarding business priorities and needs
- Lead change request and functionality release process ensuring scope controls are maintained
- Apprise Senior Management and project sponsors of concerns with project status, budget, scope, etc. and coordinates with the team to resolve issues timely
- Develop status updates and executive presentations for steering team meetings
- Analyze status and present KPIs to the Executive team to provide insight into milestone progress, budget, and issues in order to ensure a quality delivered solution
- Handle invoicing processes and oversee the ordering of hardware required for projects as needed. Ensure timely and accurate procurement
- Ensure all project lifecycle standards are adhered to by the project management team
- Basic understanding of Telecom concepts. (For IT-Focused Projects)
- Familiarity with IT hardware used in retail stores. (For IT-Focused Projects)
- Coordinating ongoing relationship management with external IT vendors. (For IT-Focused Projects)
- Complete all required training modules and certifications prior to the due date
- Ensure all safety policies and procedures are followed to ensure a safe work environment for all
- Communicate professionally with all internal and external contacts
- Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation
- Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations
- Facilitate project coordination meetings, liaising with cross-functional teams, and providing regular project updates
- Contribute to the creation of training materials for end users
- Provide troubleshooting support and maintain issue tracking logs to ensure rapid resolution of technical challenges
- Collaborate cross functionally to clarify, address, and set solution path to resolve business problems
- Work with third-party vendors to manage and coordinate project tasks, ensuring seamless integration of vendor solutions
- Complete other projects and special assignments as requested by supervisor and/or Senior Management
- Execute Company initiatives and other activities requested by supervisor
- Updates job knowledge by participating in educational opportunities
- Contribute ideas on ways to optimize or improve the team, the department, and the Company
Skills
- 3+ years Project Management experience
- Bachelor's Degree Business, Technical or Project Management or related field, and/or equivalent experience
- Retail or Technology project management experience
- Experience coordinating with contractors or third-party vendors
- Project management certification
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
Company Overview