Note: The job is a remote job and is open to candidates in USA. Notary Capitol is seeking a Scheduling Coordinator who will be responsible for coordinating notary assignments and managing client requests. The role requires exceptional organizational skills and strong communication to ensure every signing runs smoothly from start to finish.
Responsibilities
- Receive, review, and assign notary requests through our order management system
- Match client needs with the right vetted notary based on location, skill set, and availability
- Confirm assignment details with notaries and provide clear instructions
- Communicate updates to clients promptly and professionally
- Monitor active closings, ensuring scanbacks, shipping, and special instructions are followed
- Resolve scheduling conflicts quickly while maintaining client satisfaction
- Perform quality checks to confirm accuracy of completed orders
- Maintain accurate records in our portal and CRM
- Collaborate with teammates to cover workload peaks and end-of-month rushes
Skills
- Prior experience in scheduling, coordination, or administrative support (real estate/title/notary industry experience preferred but not required)
- Strong multitasking and problem-solving abilities
- Excellent written and verbal communication skills
- Tech-savvy: comfortable navigating scheduling platforms, CRMs, and communication tools
- Highly organized with strong attention to detail
- Ability to remain calm and effective under pressure
- Home Office with a Quiet Environment
- A computer With 2 Screens
- Fast and Reliable Internet
Company Overview
Notary Capitol is a U.S.-based Company - We are a National Notary Signing Service working with select Escrow & Title companies. It was founded in 2019, and is headquartered in Kearny, New Jersey, US, with a workforce of 2-10 employees. Its website is https://notarycapitol.com/.