[Remote] Epic ambulatory analyst

Note: The job is a remote job and is open to candidates in USA. Career Soft Solutions Inc is seeking a high-level EpicCare Ambulatory Analyst for a 12-month contract. This role is focused on production support and operational management within a fast-paced, live healthcare environment.

Responsibilities

• Manage ticket queues (ServiceNow) and resolve high-volume physician and clinic workflow issues
• Prioritize system defects and coordinate fixes with build and technical teams
• Support clinicians by optimizing workflows and implementing system enhancements

Skills

• EpicCare Ambulatory Certification (MANDATORY)
• Strong background in Production Support and ticket management
• Proven experience troubleshooting in a live Epic environment
• Ability to work independently and handle high-volume user requests

Company Overview

⚡Because great delivery starts with the right people! CSS, Inc. It was founded in 2015, and is headquartered in Edison, New Jersey, USA, with a workforce of 201-500 employees. Its website is http://careersoftusa.com.

Company H1B Sponsorship

Career Soft Solutions Inc has a track record of offering H1B sponsorships, with 28 in 2026, 63 in 2025, 78 in 2024, 107 in 2023, 106 in 2022, 76 in 2021, 97 in 2020. Please note that this does not guarantee sponsorship for this specific role.