Note: The job is a remote job and is open to candidates in USA. GitLab is the intelligent orchestration platform for DevSecOps, and they are seeking a Product Data Analyst to help product teams make better decisions through trusted data and clear analysis. This role involves collaborating with various stakeholders, analyzing customer behavior, and establishing reporting to improve product performance and customer experience.
Responsibilities
- Collaborate with stakeholders ranging from individual contributor Product Managers to leadership to understand business questions and define the right analytical approach
- Gather data from multiple sources and connect disparate data points into a clear story about product usage, customer behavior, and product health
- Establish reporting for new products and features, including defining metrics and building repeatable analysis that teams can use to track adoption and performance
- Analyze usage patterns within GitLab's Platforms sections to help teams understand how this area is performing and where improvements may be needed
- Explore behavioral trends for the Dedicated offering to surface insights that can inform product decisions and the customer experience
- Partner with UX to better understand user behavior and support research with quantitative analysis
- Work with Engineering teams on data collection and instrumentation approaches so product usage can be measured accurately and consistently
- Collaborate with Analytics Engineers on data modeling needs for reporting and analysis, helping ensure the underlying data supports reliable decision-making
Skills
- Advanced SQL skills and the ability to use data to answer complex product questions with clarity and accuracy
- Experience building business intelligence visualizations and dashboards, ideally in Tableau or a similar tool
- Experience working directly with Product and Engineering teams on data creation, instrumentation, and measurement strategy
- Experience partnering with Data and Analytics Engineering teams to shape data models for reporting and product analysis
- Strong analytical thinking and the ability to turn product usage data into practical recommendations for stakeholders at different levels
- Experience conducting and interpreting A/B tests to evaluate product changes and support evidence-based decisions
- Clear written and verbal communication skills, with the ability to explain complex findings in simple language
- Comfort working in an all-remote, asynchronous environment and collaborating effectively across functions while staying aligned with GitLab's values
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Company Overview
GitLab is a web-based Git repository manager that offers a variety of features for software development teams. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://about.gitlab.com.