Note: The job is a remote job and is open to candidates in USA. Renaissance is a global leader in pre-K–12 education technology, dedicated to enhancing personalized learning experiences for students. As a Data Analyst I, you will manage data integration, ensure data quality, support customers, and collaborate with cross-functional teams to resolve data issues.
Responsibilities
- Manage and troubleshoot data integration: Resolve SIS-to-product integration issues, write and update extract scripts, and configure import processes to ensure seamless data flow
- Perform database operations: Execute updates, merges, deletions, and imports within established parameters while maintaining data integrity
- Ensure data quality: Conduct thorough quality control checks, investigate discrepancies, and resolve data errors resulting from integration failures
- Support customers: Respond to escalated data support cases, provide guidance on ETL processes and data specifications, and delivery clear status updates on issue resolution
- Collaborate effectively: Partner with product, engineering, and cross-functional teams to address complex data integration challenges and business rule requirements
Skills
- Associate degree, preferably in Computer/Data Science, Data Analytics, Information Technology, or similar field; or equivalent combination of skills and experience
- Proficiency in Microsoft Excel for data analysis and manipulation
- Foundational technical knowledge including basic ETL processes, SQL querying, sFTP servers, and file path navigation (Linux/Mac OS and Windows)
- Strong analytic mindset with exceptional attention to detail, critical thinking, and problem-solving skills to diagnose and resolve complex data issues
- Collaborative approach with willingness to actively engage across cross-functional teams
- Excellent customer support skills with strong interpersonal, verbal, and written communication abilities to effectively interact with customers and internal teams
- Growth mindset with curiosity and eagerness to learn new technology and continuously develop technical skills
- Experience writing scripts using SQL
- Familiarity with tools such as Postman, SFTP clients, and API testing tools
- Previous experience in data analysis, integration, or technical support roles
- Bachelor's degree, preferably in Mathematics, Computer Science, Engineering, or similar field; or equivalent combination of skills and experience
- Product knowledge of Renaissance products, particularly DnA, eduCLIMBER, and FastBridge
- Experience with educational technology or working in K-12 educational environments
Benefits
- World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
- Health Savings and Flexible Spending Accounts
- 401(k) and Roth 401(k) with company match
- Paid Vacation and Sick Time Off
- 12 Paid Holidays
- Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
- Tuition Reimbursement
- Life & Disability Insurance
- Well-being and Employee Assistance Programs
Company Overview
Renaissance Learning is an edtech company that provides assessment, reading, and math solutions for pre-K–12 schools and districts. It was founded in 1986, and is headquartered in Wisconsin Rapids, Wisconsin, USA, with a workforce of 1001-5000 employees. Its website is http://www.renaissance.com.