Note: The job is a remote job and is open to candidates in USA. Spade Recruiting is a recruitment and staffing company that connects professionals with remote customer service and client support opportunities. They are seeking an Entry Level Customer Service Representative to communicate with clients, explain benefit options, and guide them through decision-making.
Responsibilities
- Conduct client appointments through phone and video meetings
- Explain benefit programs and available coverage options
- Identify client needs by asking appropriate questions
- Guide clients through the decision-making process
- Follow up with clients after appointments
- Assist with online applications and required documentation
- Maintain accurate client records and documentation
- Participate in training sessions, coaching, and team meetings
- Achieve individual and team performance goals
- Deliver professional, responsive, and high-quality customer service
Skills
- Strong verbal and written communication skills
- Comfortable using computers, video conferencing, and online applications
- Self-motivated with the ability to work independently
- Strong organizational and time management skills
- Positive, professional, and customer-focused attitude
- Reliable internet connection and a suitable home workspace
- High school diploma or equivalent
- Previous customer service, sales, or administrative experience
Benefits
- Fully remote work environment.
- Flexible scheduling options.
- Structured onboarding and training.
- Weekly compensation with bonus opportunities.
- Ongoing mentorship from experienced leaders.
- Career advancement opportunities.
- Leadership development programs.
- Supportive and collaborative team culture.
- Long-term career growth potential.
Company Overview