[Remote] Creative Technologist

Note: The job is a remote job and is open to candidates in USA. Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a Creative Technologist to bridge the gap between design vision and engineering execution, using experimentation to solve problems in novel ways and collaborate with various stakeholders to create innovative solutions.

Responsibilities

• Collaborate with designers, engineers, and stakeholders to shape technical concepts aligned to human-centered design
• Rapidly prototype interactive, testable experiences to drive alignment, learning, and value, including agentic AI-driven interactions
• Apply emerging technologies to business challenges, including AI/ML/GenAI (including agentic AI), IoT, and immersive interfaces
• Lead feasibility analysis and ethical review of technology choices, including agentic AI safety and governance considerations

Skills

• Human-Centered Design: You have a deep understanding of human-centered design methods and mindset
• Cross-disciplinary Collaboration: You excel at uniting design and engineering
• Innovation: You can apply new applications for emerging tech
• Rapid Prototyping: You can create context-appropriate, low- to high-fidelity digital and physical prototypes
• Human-in-the-Loop Patterns: You can design interaction patterns for approvals, escalation, rollbacks, and exception handling so agents act safely and users stay in control
• Feasibility Analysis: You can assess design's technical feasibility, system integration, and implementation pathways
• Storytelling: You can translate prototypes and technical insights into compelling narratives
• AI and Data Ethics: You leverage AI tools and data strategies with awareness of equity, bias, and transparency. This includes responsible agentic AI patterns (tool permissioning, human-in-the-loop controls, auditability)
• Tool Building for APIs (Agent Tools): You can define and prototype lightweight 'agent tools' that expose capabilities via APIs (REST/GraphQL), including clear input/output schemas, error handling, and versioning so AI engineers can reliably wire tools into agent runtimes
• Front-End Engineering for Agentic Experiences: You can build modern web interfaces (e.g., React/TypeScript) that integrate with agentic systems—supporting streaming responses, conversation + workflow state, and human-in-the-loop actions (approve/deny/escalate) with traceable outcomes
• Agent Evaluation & Quality: You can define basic evaluation criteria for agent behavior (accuracy, reliability, safety, latency, and user trust), and iterate using test prompts, structured cases, and lightweight metrics
• Bachelor's Degree in a relevant field (or equivalent demonstrable portfolio of work)
• 1-3+ years of relevant experience (dependent on level)
• Vertical domain experience (e.g., finance, retail, healthcare, industrial)
• Experience in both enterprise and agency worlds
• Knowledge and experience in IT infrastructure, architecture, and platform capabilities
• Background in behavioral science, change management, or design research
• Applied or academic experience with data science, AI/ML, or HCI
• You can partner with AI engineers working in open-source agent runtimes and translate experience requirements into tool contracts, UI behaviors, and evaluation criteria without blocking engineering velocity
• Advanced degree or certification in design, HCI, computer science, or related (e.g., MDM, MDes, MFA, d.MBA or equivalent) is a plus
• You may specialize more deeply in: AI/ML/GenAI, Phygital / Immersive Design, IoT / Connected Product Design, Mobile and Web Front-End Engineering

Benefits

• Medical and dental coverage
• Disability
• Retirement benefits
• Paid leave
• Paid time off

Company Overview

Company H1B Sponsorship