Note: The job is a remote job and is open to candidates in USA. JSI is a leading full-service consulting firm specializing in broadband solutions. They are seeking a Consultant, Regulatory Affairs who will serve as the primary client representative for a diverse portfolio of accounts, providing expert regulatory guidance and leading client projects to ensure compliance and successful outcomes.
Responsibilities
- Serve as the primary client representative and account manager for a large, diverse portfolio of accounts — including CLECs, MVNOs, nationwide telecom providers, and aggregators — ensuring exceptional service delivery and long-term client retention
- Build and maintain deep, trusted client relationships that position our firm as an indispensable strategic partner, not just a vendor
- Lead the planning, coordination, and execution of client projects from conception through completion — ensuring timelines, budgets, and quality standards are consistently met
- Provide subject matter expertise and coordinate the efforts of internal team members across all assigned accounts, serving as the connective tissue between clients and internal delivery teams
- Proactively identify client needs and objectives, developing tailored strategies that achieve measurable outcomes and anticipate future regulatory challenges before they arise
- Provide expert guidance and timely advice on state and federal compliance requirements across the full spectrum of telecommunications regulatory frameworks, including matters specific to CLECs, MVNOs, nationwide providers, and aggregators
- Conduct in-depth research and analysis to solve complex regulatory challenges, including navigating FCC rules, state Public Service Commission requirements, and evolving federal policy
- Help clients mitigate risk, maintain compliance, and position themselves to innovate confidently within an ever-changing regulatory landscape
- Partner closely with our sales team to identify and pursue opportunities to expand services across existing accounts — deepening relationships, increasing wallet share, and maximizing the long-term value of each client partnership
- Play an active role in bringing new clients to the firm — leveraging your industry network, regulatory expertise, and client relationships to support new business development efforts
- Stay current on industry trends, regulatory changes, and competitive dynamics to provide forward-thinking solutions and insights that differentiate our firm
- Represent the firm at trade shows, workshops, webinars, and industry events to elevate our profile and expand our network of potential clients and partners
- Provide direct supervision and day-to-day guidance to junior consultants and support staff assigned to your client accounts, fostering a culture of accountability, continuous learning, and professional growth
- Mentor and develop team members, sharing subject matter expertise and helping build the firm's next generation of regulatory professionals
- Navigate and foster positive working relationships across diverse teams and client cultures, modeling an inclusive and solutions-oriented leadership style
Skills
- A minimum of 7–12 years of industry experience managing regulatory and compliance requirements for competitive carriers and new market entrants, including CLECs, MVNOs, nationwide telecommunications providers, and aggregators
- Deep expertise in FCC filings (Forms 477, 499, 481), USF contributions and audits, ETC designations and compliance, Section 214 authorizations, outage reporting, CPNI compliance, and all relevant state PUC filings — including registrations, tariff and pricing filings, annual reports, and compliance certifications
- Proven ability to serve as a trusted client representative across a broad portfolio of accounts — managing relationships, setting expectations, and consistently delivering results
- Outstanding client service skills and the ability to communicate complex regulatory matters clearly and confidently — both verbally and in writing — to a wide range of stakeholders
- Exceptional attention to detail and the ability to manage and prioritize multiple high-stakes client matters simultaneously in a fast-paced, high-volume environment
- Strong project management skills — ability to deliver on time and on budget, independently and as part of a collaborative team
- Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint), SmartSheets, and Adobe Acrobat
- A strong growth mindset, entrepreneurial spirit, and genuine commitment to continuous learning and professional development
- Demonstrated prior experience in a supervisory or team lead capacity is strongly preferred — including managing the work of junior staff, providing performance feedback, and overseeing the quality of team deliverables
Benefits
- Competitive salary + performance-based bonuses.
- Comprehensive benefits package (medical, dental, vision, 401(k)).
- Generous PTO and wellness opportunities.
- Ongoing professional development and educational opportunities.
Company Overview