Note: The job is a remote job and is open to candidates in USA. USI Insurance Services is one of the largest insurance brokerage and consulting firms in the world. They are seeking a Business Systems Analyst responsible for supporting system initiatives, defining system capabilities, and acting as a liaison between business users and the IT team.
Responsibilities
- Liaison between business users and the IT team
- Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements
- Define the scope of the project in collaboration with line of business leaders
- Develop business cases and financial model systems enhancements
- Transform user requests into business requirements and technical specifications
- Produce business requirements documents
- Develop test plans and test cases. Manage system testing and coordinate User Acceptance Testing (UAT)
- Work with business leaders to implement projects and applications changes
- Manage system conversion activities including data mapping, system configuration, data analysis
- Ensure that projects and systems are delivered to end user satisfaction
- Define and document 'as is' and 'to be' workflows and review with LOB leaders
- Develop a schedule for project completion that allocates the resources to the activities
- Execute the project according to the project plan
- Manage accountability of tasks for project members
- Set up and maintain project plans, issue logs, and tasks in a system of record
- Interface with vendors to ensure vendor compliance to contractual agreements
- Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP)
- Keep up to date with security updates and improvements. Implement improvements as appropriate
- Protect systems against unauthorized access by appropriately defining access
- Upgrade systems by implementing and maintaining security and technical controls
Skills
- 3-5 years IT and/or systems experience
- Bachelor's degree or equivalent
- Liaison between business users and the IT team
- Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements
- Define the scope of the project in collaboration with line of business leaders
- Develop business cases and financial model systems enhancements
- Transform user requests into business requirements and technical specifications
- Produce business requirements documents
- Develop test plans and test cases. Manage system testing and coordinate User Acceptance Testing (UAT)
- Work with business leaders to implement projects and applications changes
- Manage system conversion activities including data mapping, system configuration, data analysis
- Ensure that projects and systems are delivered to end user satisfaction
- Define and document 'as is' and 'to be' workflows and review with LOB leaders
- Develop a schedule for project completion that allocates the resources to the activities
- Execute the project according to the project plan
- Manage accountability of tasks for project members
- Set up and maintain project plans, issue logs, and tasks in a system of record
- Interface with vendors to ensure vendor compliance to contractual agreements
- Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP)
- Keep up to date with security updates and improvements. Implement improvements as appropriate
- Protect systems against unauthorized access by appropriately defining access
- Upgrade systems by implementing and maintaining security and technical controls
- Team orientation and hands-on approach
- Able to manage multiple and rapidly changing, high visibility priorities and projects
- Ability to leverage SQL and basic programming knowledge to analyze data, troubleshoot issues, and support business and technology initiatives is a strong plus
- Familiarity with leading Robotic Process Automation (RPA) platforms such as UiPath, Blue Prism, or similar technologies; ability to evaluate and support automation opportunities across business processes is highly desirable
- Experience gathering business requirements and translating them into detailed functional and technical specifications for RPA solutions, ensuring alignment between business objectives and automation design, is a strong plus
- Experience with insurance and/or sales applications and workflows a plus
Benefits
- Competitive pay, incentives, and benefits
- Summit Awards program, rewarding excellence
- Employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives
- Award-winning wellness program
- College scholarships for associates' children
- Financial help in times of need
- A full-suite of competitive benefits
- Medical, wellness, dental and vision
- 401(k)
- Flexible spending and health savings accounts
- Short and long-term disability
- Life insurance
- Other unique employer-sponsored and voluntary programs
- Generous paid time off policy
- Paid family leave benefit
- Paid holiday time
Company Overview