Note: The job is a remote job and is open to candidates in USA. Untrap Inc. is an early-stage startup that assists Managed Service Providers in identifying revenue leakage and operational inefficiencies through AI-driven insights. The Business Development Representative will be responsible for generating qualified meetings with decision-makers using various outbound prospecting methods and collaborating with sales leadership to refine messaging and outreach strategies.
Responsibilities
- Generate qualified meetings with owners and decision-makers through multi-channel outbound prospecting
- Build pipeline using LinkedIn, email, cold calling, social selling, direct outreach, and community/event participation
- Use outbound tooling and workflows (e.g., Clay, Instantly, sequencing, enrichment) to improve targeting, personalization, and efficiency
- Research accounts, identify decision-makers, and tailor messaging based on context and operational pain points
- Test and iterate on outreach angles, messaging, and sequences to improve reply rates, meeting conversion, and show rates
- Maintain accurate activity tracking, notes, and pipeline hygiene in CRM and outbound systems
- Collaborate closely with founders/sales leadership on ICP refinement, messaging, campaign ideas, and follow-up strategy
- Capture and share market feedback from conversations (objections, competitor mentions, pain points, buying signals) to inform product and GTM
Skills
- 1–5 years of B2B sales or business development experience (SaaS preferred)
- Comfortable with high-activity outbound execution across email + LinkedIn + calling
- Strong written and verbal communication skills; able to earn trust quickly with owner-operators
- Self-starter mindset: takes ownership, moves work forward without needing close supervision, and is driven by goals
- Hands-on experience with modern sales tools and CRMs (or strong willingness to learn quickly)
- Ability to work independently in a remote environment and communicate proactively with a distributed team
- Understanding of the MSP industry (managed services, PSA/ticketing workflows, IT services) or existing relationships in the space
- Hands-on experience with Clay, Instantly, LinkedIn Sales Navigator, Apollo, or similar tools
- Experience prospecting at conferences or vertically focused community events
- Prior experience at an early-stage startup where you helped build (not just run) an outbound motion
Company Overview
Untrap is an AI-powered platform that transforms the millions of words buried inside IT service tickets into actionable business intelligence. It was founded in 2024, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.getuntrap.com.