Note: The job is a remote job and is open to candidates in USA. Onterris is a national network of accredited environmental laboratories committed to providing high-quality testing and consulting services. They are seeking a Business Development Manager to drive B2B sales, manage client relationships, and ensure customer satisfaction while navigating environmental regulations.
Responsibilities
- Proactively prospecting, pursuing, qualifying and closing leads
- Assisting clients navigate complex environmental regulations and help them develop testing programs through a consultative sales process anchored on curiosity and problem solving
- Cultivating existing relationships and looking to develop strategies to grow key relationships
- Managing your leads and accounts, and working to achieve your sales goals to develop and close new business
- Completing sales administration activities, such as tracking data and using the CRM to report on status and progress
- Disciplined sales hygiene: You can proactively engage in high quality sales administration activities, such as a development and maintenance of strategic account plans, sales forecasts and analytics and other reporting, consistently using our CRM (Salesforce) as the primary source of truth for client data
- Traveling as needed to visit clients, territory development and attend conference/trade shows
- Helping to develop solutions for your clients by working with and leveraging the extensive technical resources of the Enthalpy laboratory network and Subject Matter Experts (SME)
- Facilitating and coordinating the quote/proposal/RFP production and delivery to client from initial contact through purchase order
- Continual monitoring of customer, market, and competitor activity, providing insights to internal and external stakeholders
- Ensuring customer satisfaction by monitoring and communicating with clients, making performance changes when necessary, and by sharing results with leadership and operational teams
- Escalating client questions and concerns to management to ensure client satisfaction
- Preparing weekly/monthly reports highlighting sales, quote activity, pipeline forecast, salient client commentary, and market conditions. Identify opportunities and risks, especially risks that will substantially alter our value proposition and risks created by us failing to keep up with market trends
- Participating in company’s continuous improvement programs and provide support to team efforts
- Be willing to assist/participate in thought leadership marketing activities such as webinars, blog posts, white papers, etc
Skills
- Experience in environmental sales space, including business development and presenting to small, medium and large audiences, with technical degree/experience
- Curious, courageous and quick-witted by nature
- A team player, not a lone wolf; you cooperate and help your teammates and leaders
- Empathetic and generous, assuming positive intent– you have the ability to put yourself in other's shoes
- A voracious and continuous learner; you interrogate and inquire to learn and get clarity on the client's objective
- Positive and resilient in challenging and high paced environments; you do the job that's needed, without being asked, and you anticipate problems and have a plan
- A self-starter with exceptional time management skills and the ability to thrive in a remote work environment; you can step up and lead when you need to
- A strong communicator and influencer; you get to the point and tell it straight
Benefits
- Competitive compensation package: Salary based on experience and commissions/bonuses uncapped, but targeted at 20-35%.
- We offer awesome perks like unlimited vacation time, group benefits, generous 401K matching and the pleasure of being surrounded by inspiring colleagues and clients who share the passion for in the industry and our mission.
Company Overview