[Remote] Bilingual Inside Sales Associate

Note: The job is a remote job and is open to candidates in USA. First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. that provides auto loans to the underserved. The Bilingual Inside Sales Associate will manage the follow-up process post-loan approval, negotiate with dealerships, and ensure seamless communication between dealers and internal teams to meet origination goals.

Responsibilities

• Follow-up with dealers on all eligible applications after approval
• Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF's "win-rate" for approved applications)
• Assist the dealer as single point of contact for all communication with internal FHF teams
• Monitor dealer behavior to pick up red flags for dealer risk
• Travel required to dealerships based on assigned market needs
• Support Outside Sales team with specific dealer-related initiatives to increase volume
• Support Servicing and Collections team to handle dealer complaints or other conflicts
• Manage the list of open applications to ensure timely follow-ups with dealers
• Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers

Skills

• Demonstrated historical career stability
• BA/BS degree required and/or equivalent work experience
• 1 year of previous sales or banking experience
• Bilingual (English/Spanish or English/Portuguese)
• Excellent communication skills
• Ability to multitask, self-reliant
• Proficient knowledge of Excel and Outlook

Benefits

• Generous salaries
• Competitive health and welfare benefits
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Quarterly social outings
• Monthly lunches
• A robust employee recognition
• Training development program

Company Overview