Note: The job is a remote job and is open to candidates in USA. Dentsu International Americas, LLC is seeking an Account Manager to maintain client satisfaction through exceptional service and strong account management skills. The role involves daily contact with clients and internal teams, ensuring the quality of deliverables and the execution of marketing strategies.
Responsibilities
- The Account Manager is ultimately responsible for the day-to-day execution of our clients' marketing strategies
- They are the "glue" who bring together all the disparate pieces to seamlessly deliver high quality work on budget and on time
- They are the key point person for deliverables for both the internal Merkle team as well as with clients for tactical delivery or account status
- By ensuring marketing and support activities are executed in a timely and efficient manner, the Account Manager directly impacts the success of our clients as well as Merkle
Skills
- Bachelor's degree required
- 3-5 years of experience in client services/account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of:
- Online and offline creative development and production
- Digital Marketing
- Multi-channel/Integrated Marketing
- Campaign management of large, complex email initiatives
- Operations Management, including leading status calls and traffic management of campaigns and resource capacity
- Relationship/Client Management
- Accountability, attention to detail, decisiveness, and strong work ethic
- Ability to multi-task and work well in a fast-changing environment
- Ability to think operationally and strategically; analyze issues, use sound judgment
- Experience with marketing automation or customer engagement platforms
- Hands-on experience with Braze or Salesforce Marketing Cloud is a plus
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
- Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies
Company Overview