About Jaja
Our Mission: Empowering our customers to buy, borrow, and build—driven by tech, fuelled by data, and built for the future.
Our Company Values: Care Deeply, Adapt & Thrive, Challenge everything, Go for it! Own it, Make it Simple
Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making.
We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple.
We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.
Why Join Us?
This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
We have a collaborative team structure fueled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself!
Purpose of the Role
The Financial Control Reconciliations Assistants will carry out the daily reconciliations of all the credit card suspense accounts ensuring that all rejects are investigated and actioned. The main reconciliation tool used will be Intelli-match
What’s the opportunity?
You will work in a dynamic fast paced environment, delivering a significant change agenda for a business that is shaking up the Consumer Finance industry. Working with a passionate set of colleagues who excel at delivery you will have a varied and interesting portfolio of activity that is not constrained by the status quo.
Experience within a credit card environment is preferred, although not required.
Key Accountabilities
Daily reconciliation of all payments, settlements and rejects accounts.
Ageing of outstanding items, escalating any exceptional items to your line manager
Investigating all reconciling differences in accordance with SLA’s
Liaising with the Payment Services & other Jaja teams on a daily basis.
Raise and post journals to the finance system for any adjustments that may be necessary from the investigation of the reconciling items
Ensuring all tasks are operated to the highest levels of quality & compliance in line with defined standards and procedures.
Assisting the reconciliations team leader with updates to reconciliation procedures as necessary.
Essential skills and Experience
Be highly numerate with focus on accuracy and attention to detail
Be an accomplished user of Microsoft Office
Good oral and written communication skills.
Be able to work to strict deadlines and within a team environment
What's in it for you?
The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover provided by Vitality (optional benefit)
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's holiday
4x life insurance cover
Access to our confidential Employee assistance programme