Title: Quality Control Specialist
Reports to: Team Lead, Tech Checks
Business Unit: Deluxe Localization
This position is open to candidates based in Indonesia, Thailand, the Philippines, and Taiwan.
About the Company
As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com
Position Summary
Performing QC checks on a regular basis on various file types and ensuring our subtitles align with industry and Deluxe standards and client requirements in regards with timing, formatting, and language guidelines along with ensuring on time delivery while maintaining an average quality record of 99.7%. Additional responsibilities will involve auditing and mentoring new joiners as required.
Outcomes and Accomplishments
As a QC Specialist, you are required to:
Must be able to work in a time-sensitive environment, and meet delivery deadlines on a daily basis
Check that the language subtitles conform to Deluxe guidelines and client requirements
Ensure that these subtitles are error-free by referring to the client and project documents and deliver a final consistent product
Maintain an average quality of at least 99.7% throughout the year, for all clients
Ensure 100% on-time delivery for all clients
Effectively communicate with internal/external stakeholders
Adhere to department specific schedules and to adhere to standard operating procedures
Perform other related duties as assigned
What You Bring:
You are a team player
You are detail oriented and able to multitask
You are experienced or knowledgeable about various localization workflows with emphasis on subtitling for all media & entertainment distribution channels
You can operate in a fast-paced, deadline-driven environment
Sound technical knowledge and excellent command of Microsoft Windows systems and Office Suite
You are eager to take more responsibilities
A strong command over both written and verbal communication
Benefits
You will be part of a large international and culturally diverse team
You will have opportunities to upskill and grow
You will have the opportunity to expand your professional network
You will be part of a career driven and competitive work environment
Equal Employment:
Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.