WHO WE ARE:
Xactus (pronounced ‘Zac-tus’) is the leading verification innovator for the mortgage industry. We have over 6,500 clients ranging from the largest bank and non-bank mortgage originators to credit unions and mortgage brokers. Xactus works closely with our clients to digitally integrate a 360° approach to verification across their workflows. As a result, lenders can easily access the technology necessary to meet consumer demands for a modern mortgage experience with industry-leading speed, reliability, and accuracy – while also closing more loans more quickly with greater profitability.
Xactus is proud to provide a friendly work environment that is primarily remote. Our workforce provides many opportunities for you to enhance your skills with our top-notch financial leadership team who prioritizes building talent. If you are curious and searching for a change that will be fun and rewarding, please reach out to us! We would love to have you on our team!
WHO YOU ARE:
You are a career-minded, driven individual who is looking for a position that challenges you and supports your professional development.
THE BENEFITS WE OFFER:
A friendly, supportive environment which is highly rated by Xactus employees. Feedback from our employees says: “The people I work with treat each other with respect,” “I feel accepted by my coworkers,” and “The person I report to cares about me as a person.”
Xactus offers medical, vision and dental insurances, bonus programs, fitness reimbursement and other healthy life-style programs through our benefits carrier, 401k plan with a company match, short and long-term disability, life insurance, accident and critical illness insurance, health savings account, flexible spending account, employee assistance program, legal services, employee discounts and more.
SUMMARY:
The QC Re-Verification Department Manager is responsible for overseeing the daily operations of the Reverifications team, ensuring that reverifications of income and assets and other related products conducted efficiently, accurately, and in compliance with industry regulations. The manager will lead, train, and motivate the team to meet service-level agreements (SLAs) and deliver outstanding customer service to clients. This role also involves developing processes to improve productivity, managing performance, and collaborating with other departments to ensure the highest level of service delivery.
This is a full-time work-from-home position with a schedule of Monday - Friday, 9:00am to 5:30pm ET. The salary range for the position is $57,000 - $72,000 annually; starting salary will be based on experience.
Equipment is provided.
#LI-REMOTE
ESSENTIAL FUNCTIONS:
The following is a list of essential functions, which is subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function based on business needs or at its sole discretion.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Team Leadership and Management:
Operational Oversight:
Quality Assurance and Compliance:
Client Relations and Support:
Data Management and Reporting:
Training and Development:
Continuous Improvement
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
SKILLS AND COMPETENTCIES:
WORKING CONDITIONS:
PHYSICAL DEMANDS:
Xactus promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact your supervisor with questions regarding the physical demands of this position.