Project Coordinator

Interior Logic Group, Inc. is a company that empowers its associates to be successful by promoting diversity and teamwork. The Project Coordinator is responsible for managing projects from initial measure through final payment, ensuring a smooth and organized process while serving as the primary point of contact for customers throughout the project lifecycle.

Responsibilities

• Coordinate and manage daily project schedules, timelines, and deliverables
• Conduct proactive outreach to clients to review project scope, timing, requirements, and expectations
• Respond promptly to incoming client communications and service requests
• Follow up upon project completion to confirm satisfaction and close out outstanding items
• Serve as the primary point of contact and problem solver when issues arise during project execution
• Demonstrate excellence in client communications, ensuring all correspondence is professional, timely, and thoroughly documented
• Maintain awareness of customer satisfaction metrics (VOC, cycle time) and contribute to continuous improvement
• Coordinate and dispatch work orders to subcontractors and service providers
• Communicate project expectations clearly and ensure all stakeholders are prepared for execution
• Confirm completion of work and verify quality and client satisfaction
• Build and maintain strong working relationships with subcontractors to support engagement and retention
• Address contractor concerns with timely, solution-oriented communication
• Ensure accurate and timely processing of vendor and subcontractor payments
• Support the production/operations team in achieving project goals and operational excellence
• Track project progress, maintain documentation, and ensure all systems (e.g., Smartsheet, Excel) are up to date
• Collaborate with internal partners to improve processes, strengthen service delivery, and enhance the overall customer experience

Skills

• Associate degree in Business, Construction Management, Project Management, or a related field; OR Equivalent combination of education and relevant work experience
• Strong ability to work independently and manage projects with minimal oversight
• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to build relationships across clients, vendors, and internal teams
• Customer-focused mindset with a commitment to service excellence
• Experience with project tracking tools (e.g., Smartsheet, Excel)
• Proven problem-solving ability with a sense of urgency and resourcefulness
• Ability to manage multiple priorities in a fast-paced environment
• Experience in commercial construction, building trades, or service-based project environments

Benefits

• Full benefits
• Remote day after training

Company Overview