Imprivata is a company that delivers unified access and security management programs for healthcare organizations. They are seeking a Privacy Analyst I to enhance customer privacy programs and ensure compliance through monitoring and analysis of customer applications.
Responsibilities
- Review and examine customer alerts to identify suspicious activity
- Document investigations for potential incidents found during research of alerts
- Grow and maintain positive relationships with Managed Privacy Services customers
- Act as the primary point of contact for services related to Managed Privacy Services and ensure the renewal of subscription Managed Services
- Develop expertise in industry trends, privacy regulations, and the Imprivata PPI solution
- Ensure our PPI application of the customer is current and able to meet contractual MPS obligations
- Contribute to the creation and maintenance of project and process related 'best practice' methodologies, training and documentation
- Assist with maintaining a repository of related documentation pertaining to the customer’s Imprivata enterprise
- Establish and facilitate recurring customer meetings, and manage communication of status updates, health reports, and recommendations to customer contributors
- Assist responses to certain support requests and troubleshooting efforts on behalf of Managed Services customer accounts, whether unaided or in conjunction with Imprivata Customer Support representatives
- Other duties as assigned
Skills
- Associates degree required in Public Health, Healthcare Administration, Information Systems, Business Analytics, or related discipline
- 1-2 years' experience in a privacy analyst or similar role
- Excellent verbal and written skills, as well as leadership, organizational and time management, presentation, and autonomous problem-solving skills
- Sound attention to detail, willingness to learn with the ability to prioritize workload and meet deadlines
- Experience implementing or supporting applications in a healthcare context for clinical users
- Ability to work in complex customer environments and provide delivery that is reactive to internal and external customer expectations
- Bachelor's degree preferred
- Prior experience serving healthcare customers and familiarity with medical terminology and clinical workflow
- Knowledge of HIPAA, HITECH, GDPR regulations
- Experience with data analytics / data mining and project management skills
- Prior experience with Imprivata solutions or relevant healthcare information technology
- Experience with Microsoft Windows, Office365, Salesforce
Benefits
- Top-notch work environment
- Developmental opportunities
- Competitive total rewards package
Company Overview
The digital identity company for life- and mission-critical industries, simplifying secure access across hyper-complex ecosystems It was founded in 2002, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.imprivata.com.Company H1B Sponsorship
Imprivata has a track record of offering H1B sponsorships, with 2 in 2026, 9 in 2025, 15 in 2024, 4 in 2023, 16 in 2022, 9 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.