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About arenaflex
arenaflex is a fast‑growing, multistate healthcare solutions provider dedicated to delivering high‑quality pharmacy services across hospitals, long‑term care facilities, and retail settings. Our mission is to improve patient outcomes by ensuring medication accuracy, seamless billing processes, and superior customer support. With a commitment to innovation, compliance, and employee development, arenaflex fosters a culture where every team member feels valued, empowered, and inspired to make a real difference in the communities we serve.
Position Overview
Job Summary
We are seeking a detail‑oriented Pharmacy Technician – Data Entry & Billing Specialist to join our North Syracuse, NY team. Reporting directly to a supervising pharmacist, you will be the linchpin that guarantees medication orders are entered accurately, third‑party claims are billed correctly, and our partner facilities receive exceptional service. This role blends meticulous data management with proactive customer interaction, providing you a unique opportunity to influence both operational efficiency and patient safety.
Key Responsibilities
- Enter and verify medication orders for a diverse portfolio of healthcare facilities with a focus on accuracy and timeliness.
- Maintain up‑to‑date patient profiles, ensuring all medication histories, allergies, and dosing instructions are correctly recorded.
- Process third‑party insurance claims and facility billing statements, adhering to regulatory standards and internal policies.
- Provide responsive customer service and problem‑resolution support to assigned facilities, acting as the primary point of contact for any data‑related inquiries.
- Collaborate with pharmacists and other clinical staff to resolve discrepancies, clarify physician orders, and ensure compliance with state and federal regulations.
- Track production metrics and maintain productivity levels as established by the supervisor, while continuously seeking process‑improvement opportunities.
- Occasionally travel to individual homes or facility sites for meetings, drug exchanges, or on‑site training sessions.
- Assist in onboarding, orienting, and training new pharmacy technicians and other team members, sharing best practices and procedural knowledge.
- Complete all mandatory and regulatory training programs, staying current with industry standards, medication safety protocols, and data security requirements.
- Perform any additional duties assigned by the supervising pharmacist or management to support the overall success of the pharmacy operations.
Qualifications
Attendance & Availability
- Reliably available and punctual for scheduled shifts, including evenings and weekends as operational needs dictate.
- Flexibility to adapt to shifting workloads and urgent requests without compromising quality.
Educational Requirements
- Minimum: High School Diploma or GED.
- Preferred: Associate’s Degree or higher in Business Administration, Health Information Management, or a related field.
Experience
- 3‑6 months of hands‑on experience as a pharmacy technician, preferably within a hospital, long‑term care, or retail pharmacy environment.
- Demonstrated familiarity with medication order entry, pharmacy billing cycles, and third‑party claim processing.
State Licensure & Certification (as applicable)
- Vermont candidates: Must be registered with the State of Vermont as a Pharmacy Technician.
- New Hampshire candidates: Must be registered with the State of New Hampshire as a Pharmacy Technician.
- Ohio candidates: Must be registered with the State of Ohio as a Pharmacy Technician.
- All other candidates must be eligible to obtain the required state registration within 60 days of hire, if not already certified.
Core Skills & Competencies
- Communication: Clear, professional verbal and written communication with clinicians, patients, and facility staff.
- Customer Service Excellence: Ability to resolve issues promptly and maintain strong relationships with partner facilities.
- Organizational Acumen: Strong attention to detail, systematic documentation procedures, and effective multitasking.
- Medication Knowledge: Broad understanding of drug classifications, dosing conventions, and physician order interpretation.
- Technical Proficiency: Comfortable using pharmacy management software, electronic health record (EHR) systems, and general computer/keyboarding tasks.
- Regulatory Awareness: Knowledge of HIPAA, state pharmacy boards, and billing compliance requirements.
- Problem‑Solving: Ability to identify data discrepancies, investigate root causes, and implement corrective actions.
- Team Collaboration: Works well within multidisciplinary teams, supporting peers and sharing insights for continuous improvement.
Work Environment & Culture at arenaflex
At arenaflex, we champion a supportive, inclusive atmosphere where employees thrive. Our North Syracuse location offers a collaborative workspace equipped with modern technology, ergonomic stations, and quiet zones for focused data entry. We prioritize employee well‑being through:
- Flexible scheduling options to balance work and personal commitments.
- Regular team huddles and open‑door communication with leadership.
- Recognition programs that celebrate accuracy, efficiency, and exceptional service.
- Opportunities to engage in community outreach and health‑education initiatives.
Career Growth & Learning Opportunities
arenaflex is committed to your professional development. As a Pharmacy Technician – Data Entry Specialist, you will have access to:
- Comprehensive onboarding and mentorship programs tailored to your experience level.
- Continuing education courses, including advanced pharmacy technology certifications and billing compliance workshops.
- Clear career pathways toward senior technician roles, supervisory positions, or specialized pharmacy informatics tracks.
- Cross‑departmental projects that broaden your exposure to clinical operations, revenue cycle management, and quality assurance.
Our performance‑based promotion system rewards dedication, skill mastery, and leadership potential, ensuring that ambitious team members can achieve meaningful upward mobility within arenaflex.
Compensation, Benefits & Perks
We offer a competitive hourly wage ranging from $14.56 to $19.45, commensurate with your experience, certifications, and demonstrated expertise. In addition to the base pay, arenaflex provides a robust benefits package that includes:
- Medical, dental, and vision insurance with multiple plan options.
- Employer‑matched 401(k) retirement savings plan.
- Paid time off (PTO) accrual, holidays, and sick leave.
- Tuition reimbursement for approved coursework and certifications.
- Employee assistance program (EAP) for personal and professional support.
- Wellness initiatives such as on‑site fitness challenges and mental‑health resources.
- Uniform allowance and ergonomic equipment stipend.
Compensation offers are determined after a thorough review of relevant skills, years of experience, and educational background, ensuring a fair and motivating package for every candidate.
How to Apply
Ready to join arenaflex and make an impact on medication safety and billing accuracy? Click the link below to submit your application, attach your resume, and provide a brief cover letter outlining your relevant experience and why you are excited about this opportunity.
– Pharmacy Technician – Data Entry Specialist
Closing Statement
If you are a meticulous, customer‑focused professional with a passion for pharmacy operations, arenaflex wants you on our team. Embrace a role where every data entry you perform translates directly to better patient care, smoother billing cycles, and stronger partnerships with healthcare facilities. Don’t miss this chance to grow your career in an environment that values accuracy, collaboration, and continuous learning. Apply today and become a pivotal part of the arenaflex family!
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