Alera Group is one of the largest insurance brokers in the U.S., and they are seeking a Personal Lines Account Manager to join their growing team. This role involves managing a commercial lines book of business, serving as a primary contact for clients, and collaborating with internal teams to support client needs.
Responsibilities
- Manage and service a commercial lines book of business (small-to-mid market accounts)
- Serve as a primary point of contact for clients, addressing coverage questions and resolving issues
- Support renewals, policy changes, and ongoing account needs
- Build and maintain strong client relationships
- Maintain accurate documentation and ensure compliance with policies and procedures
- Review contracts and coverage details to identify potential risks and recommend solutions
- Manage multiple priorities while meeting service timelines and expectations
- Partner with producers and internal teams to support client needs
- Identify opportunities for cross-selling and additional lines of business
- Participate in training and ongoing professional development
Skills
- Strong customer service and relationship management skills
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Strong communication, organization, and attention to detail
- Sense of urgency and accountability
- Insurance experience or exposure to commercial lines
- Active Property & Casualty license (or willingness to obtain)
- Bachelor's degree (BA/BS)
Benefits
- Medical
- Dental
- Vision
- Life and disability insurance
- 401(k)
- Generous paid time off
- And more
Company Overview
Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most. It was founded in 2017, and is headquartered in Deerfield, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://aleragroup.com.