TodayTix Group is a global e-commerce leader for cultural experiences, seeking a detail-oriented Partnerships Coordinator to join their New York Partnerships team. This role is essential in managing partner relationships and ensuring a smooth operational workflow, directly impacting partner satisfaction and retention.
Responsibilities
- Support partnership operations day-to-day — draft, send, update, and manage contracts across program types (sales agreements, rush and lottery contracts, revisions), ensuring accuracy and compliance at every stage
- Serve as a reliable point of contact for partner communications — engage regularly with general managers, producers, marketing directors, box office staff, and ad agencies, triaging inbound inquiries and seeing issues through to resolution
- Coordinate partner asset collection and deployment — gather, review, and upload partner assets in coordination with the internal Assets team, ensuring brand consistency and clear communication of requirements
- Support new listing coordination and data requests — work cross-functionally to onboard new listings and respond to external partner data needs, including sales reports and supply updates
- Drive operational efficiency — identify and implement improvements to project management workflows, leveraging current technology (including AI tools) to create more scalable systems for the team
Skills
- 1+ years of relevant experience in theater administration, arts management, partnerships, sales, or client services — or a strong demonstrated interest in the NY theater landscape
- Deep familiarity with the New York theater and live events ecosystem, including commercial (Broadway, Off-Broadway, etc.) and non-profit organizations
- Excellent organizational skills and obsessive attention to detail — this is non-negotiable
- Strong written and verbal communication skills, with a polished, professional presence in partner-facing interactions
- A proactive, problem-solving mindset — you don't wait to be told something is broken
- Comfort with Google Suite (Docs, Sheets, Slides, Gmail), Slack, and project management tools like Monday.com; openness to adopting AI and emerging technologies
- Proven ability to manage multiple projects simultaneously in a fast-moving environment
- A natural relationship builder who finds common ground and creative solutions with ease
Benefits
- Hybrid work environment (minimum 3 days per week in office)
- Up to 4 weeks per year of flexible 'work from anywhere'
- Healthcare, vision, and dental plans, with generous contributions from the company
- Life and disability insurance
- Paid Parental Leave
- Generous 401(k) Matching
- Flexible Paid Time Off
- Free membership to One Medical Group & Employee Assistance Program
- Annual Professional Growth Budget
- Employee donation matching
- Employee Referral Program
- Work From Home budget
- Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
Company Overview
TodayTix Group is the global e-commerce leader for cultural experiences. It was founded in 2013, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.todaytixgroup.com.