At arenaflex, we're passionate about revolutionizing the automotive industry through innovative solutions and exceptional customer experiences. As a Part-time Customer Support Representative – Chat, you'll play a vital role in helping our automotive dealer clients generate revenue by turning online conversations into leads. If you're a positive, energetic, and tech-savvy individual with a passion for great customer service, we want to hear from you! **About arenaflex** arenaflex is a leading provider of automotive solutions, dedicated to empowering dealerships with cutting-edge technology and expertise. Our relaxed, yet professional and fun work environment is the perfect place for individuals who thrive in a dynamic and fast-paced setting. As a member of our team, you'll enjoy a range of benefits, including comprehensive training programs, state-of-the-art facilities, and opportunities for growth and development. **Responsibilities** As a Part-time Customer Support Representative – Chat, your primary responsibilities will include: * Managing a wide variety of customer inquiries via online chat, providing accurate information about our products and services * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review * Developing and maintaining a knowledge base of our evolving products and services * Collaborating with our team to ensure seamless customer experiences and drive sales success **Key Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (not necessary, but a plus) * Intermediate internet and window-based computer skills, with a strong ability to multitask and adapt to change * Positive and professional demeanor, with excellent written and verbal communication skills * Ability to type at least 35 WPM, with 40 and above preferred * Flexibility to work 4-hour time blocks daily, with a minimum of 16+ hours per week * Ability to attend 4 weeks of training Tuesday – Saturday from 10AM – 6:30PM CST **Requirements** * Excellent written and verbal communication skills * Ability to adapt to change and enjoy a quick-paced work environment * Must be able to work a minimum of 16+ hours per week * Must be able to type at least 35 WPM, with 40 and above preferred * Positive and professional demeanor **Benefits** As a member of our team, you'll enjoy a range of benefits, including: * Comprehensive training programs to help you succeed in your role * State-of-the-art facilities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center * Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation * A non-smoking environment that promotes a healthy lifestyle * A dynamic and supportive work environment that encourages growth and development **Why Join arenaflex?** At arenaflex, we're passionate about empowering our employees to succeed and grow. We offer a range of opportunities for career advancement, professional development, and personal growth. Our team is dedicated to delivering exceptional customer experiences, and we're looking for like-minded individuals to join us on this journey. **How to Apply** If you're a motivated and customer-focused individual with a passion for the automotive industry, we want to hear from you! to join our dynamic team and drive automotive sales success. **Equal Opportunity Employer** arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job