Overview:
(Anywhere LATAM) We are looking for an experienced Oracle Applications Administrator to manage and support Oracle Communications applications including OSM, UIM, BRM, and AIA, along with the Oracle WebLogic and SOA middleware stack.
The role involves installation, configuration, administration, troubleshooting, performance tuning, deployments, and production support for critical telecom BSS/OSS platforms in a 24x7 environment.
Responsibilities:
Key Responsibilities
Oracle Application Administration
- Administer and support Oracle Communications applications (OSM, UIM, BRM) across DEV, TEST, and PROD environments.
- Perform installation, configuration, patching, and upgrades for Oracle applications.
- Manage application deployments and configuration changes.
- Monitor application health, logs, and service performance.
- Troubleshoot application-level issues and integration failures.
Middleware Administration (WebLogic / SOA)
- Administer Oracle WebLogic domains, clusters, and managed servers.
- Deploy and manage EAR/WAR applications.
- Configure and manage JMS, JDBC, Data Sources, and connection pools.
- Monitor WebLogic server performance and health.
- Troubleshoot thread issues, memory leaks, and server crashes.
- Administer Oracle SOA Suite components including BPEL, OSB, and composite applications.
Integration & AIA Support
- Support Oracle AIA integrations between OSM, UIM, BRM, and external systems.
- Monitor and troubleshoot SOA composites and service orchestration.
- Resolve message failures, service errors, and integration issues.
- Work with development teams to deploy and validate integration services.
Production Support
- Provide L2/L3 support for critical telecom applications in a 24x7 production environment.
- Perform incident troubleshooting and root cause analysis (RCA).
- Ensure SLA compliance for incidents and service requests.
- Coordinate with DBA, infrastructure, network, and development teams during issue resolution.
Automation & Operational Excellence
- Automate operational tasks using Shell scripting or Python.
- Implement proactive monitoring and health checks for applications and middleware.
- Develop and maintain SOPs, operational runbooks, and troubleshooting guides.
- Participate in DR drills and environment readiness activities.
Requirements:
Required Skills
Oracle Applications
- Oracle OSM (Order and Service Management)
- Oracle UIM (Unified Inventory Management)
- Oracle BRM (Billing and Revenue Management)
- Oracle AIA (Application Integration Architecture)
Middleware
- Oracle WebLogic Server
- Oracle SOA Suite
- BPEL / OSB
Operating Systems
- Linux / Unix Administration
Database
- Oracle Database
- Basic SQL troubleshooting
Integration Technologies
- SOAP / REST Web Services
- JMS
- Middleware integrations
Experience
- 3 – 5 years of experience in Oracle Communications / Middleware administration.
- Experience supporting telecom BSS/OSS platforms.
- Strong experience in production support and troubleshooting.
Good to Have
- Experience with Oracle Communications stack in telecom environments.
- Exposure to cloud environments (OCI).
- Experience with automation frameworks.
- Knowledge of ITIL processes.
Soft Skills
- Strong analytical and troubleshooting skills.
- Ability to work in 24x7 support environments.
- Good communication and stakeholder coordination.
- Experience working in multi-team enterprise environments.