At TestRail, we help teams deliver high-quality software faster with the industry’s leading test management platform. We are seeking an Operations Analyst to own the systems, processes, and data that drive our go-to-market execution. This role sits at the intersection of finance and sales, ensuring clean financial handoffs, accurate reporting, and efficient operations.
Responsibilities
Reconcile and validate financial data across billing, subscription, Stripe, HubSpot, and related finance systems
Resolve discrepancies, investigate data integrity issues, and ensure accurate handoff of data to Finance
Support Finance with monthly, quarterly, and annual close processes
Manage weekly, monthly, quarterly, and annual reporting of KPIs for Sales and Marketing
Analyze sales performance metrics, distribute quotas, and prepare commission reports
Research and analyze data to develop accurate sales forecasts and revenue projections
Collect, analyze, and interpret sales data to provide actionable insights and identify trends
Document and communicate sales processes and ensure consistent adoption across the team
Lead administrative and operational support for sales, including scheduling, invoicing, billing, and customer service alignment
Act as a liaison between Sales and other departments to ensure cross-functional coordination
Qualifications
2–5 years of experience in sales operations or revenue operations, ideally within SaaS
Strong financial acumen and ability to connect sales performance to revenue outcomes
Proven analytical and problem-solving skills to design and implement process improvements
Excellent communication skills for collaboration with sales, operations, marketing, and executive leadership
Demonstrated ability to deliver reliable reporting and actionable insights in fast-paced environments