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We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:
Competitive salary
Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
On-the-job and cross-training opportunities
A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
JCI Employee discount programs (The Loop by Perk Spot)
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Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.
What you will do:
The National Account Sales Associate– Security supports the execution and day-to-day management of Johnson Controls’ Walmart Security National Account, working directly with the Strategic Account Manager. This role is focused on account execution, coordination, and operational support to ensure consistent delivery, responsiveness, and internal alignment across Walmart’s large, multi-site security portfolio.
The National Account Sales Associate plays a critical role in enabling scale by supporting pricing, service coordination, reporting, and internal communication—allowing the lead NAM to focus on strategic growth and senior customer engagement.
How you will do it:
Support security sales activities across Walmart locations, including Access Control, CCTV, alarm systems, PSA services, and special projects.
Assist with quote development, estimate preparation, internal approvals, and Compass submissions.
Track and maintain pipeline, bookings, forecast updates, and account activity in required systems.
Support ServiceChannel workflows, including call tracking, ticket follow-up, and coordination with service and operations teams.
Assist with monitoring and follow-up on service KPIs, escalations, and customer issues.
Coordinate with internal stakeholders to ensure timely execution and issue resolution across regions.
Assist with pricing validation, rate sheets, and quick-turn requests, particularly for high-volume store projects.
Support documentation related to SLAs, KPIs, and account processes.
Maintain accurate records, trackers, and action logs to support execution consistency.
Prepare monthly and quarterly account reporting related to security performance, service activity, and pipeline.
Support preparation of materials for internal reviews and customer business reviews.
Ensure clear communication and follow-through across Sales, Operations, Program Management, and Finance.
What we look for
Required
2–5 years of experience in sales support, account management, or national/strategic accounts, preferably in Security, Fire, or Building Technologies.
Experience supporting large, multi-site enterprise customers.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Proficiency with CRM, quoting, and service management tools.
Strong written and verbal communication skills.
Preferred
Familiarity with security systems (Access Control, CCTV, alarms).
Experience supporting accounts with formal SLAs and KPI requirements.
Exposure to retail or national accounts environments.
Salary Range: HIRING SALARY RANGE: $72,000-108,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.