Simplify Home Loans, LLC is a Mortgage Broker Office dedicated to providing excellent customer service and a positive company culture. They are seeking a Mortgage Loan Assistant to support Loan Officers and Loan Processors, ensuring a smooth loan process from application through funding while maintaining effective communication with clients and vendors.
Responsibilities
- Follow up with prospects and leads to assist with application completion and document collection
- Help borrowers complete milestones in the loan application process
- Maintain communication with clients to ensure all required information is collected and accurately entered into the system
- Manage follow up tasks related to new loan setup, allowing Loan Officers to focus on originating new business
- Order and track all third-party services, including title, appraisal, payoff statements, and pest inspections
- Follow up with vendors to ensure timely delivery of ordered items
- Maintain detailed loan file notes and ensure all order-outs and documents are properly uploaded
- Support Processors by handling pre-processing tasks, allowing them to focus on clearing conditions and closing loans efficiently
- During high loan volume, focus primarily on supporting Loan Processors to move loans efficiently through funding
- During low loan volume, shift focus to assisting Loan Officers with lead follow-up, prospect outreach, and new loan setup
- Exhibit motivation, organization, and adaptability in a fast-paced environment
- Communicate professionally and effectively with borrowers, team members, and vendors
- Demonstrate a willingness to learn and grow within the mortgage industry, developing a broad understanding of both origination and processing functions
Skills
- Self-starter with strong time management and problem-solving skills
- Independent, organized, and detail-oriented
- Able to manage multiple deadlines and priorities effectively
- Eager to learn with a growth-oriented mindset
- Strong customer service and communication skills
- Honest, responsible, and able to use sound judgment
- Proficient with MS Word, Excel, Outlook, and Teams
- Ability to learn and operate loan origination systems quickly
- Encompass experience preferred
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Company Overview
Simplify Home Loans, LLC is made up of a team of professionals who are dedicated to one vision: making the home loan process easy and convenient for everyone who is taking such an important step in their lives. It was founded in 2017, and is headquartered in American Fork, Utah, USA, with a workforce of 51-200 employees. Its website is https://simplifyhomeloans.com.