Marketing Project Coordinator

PURPOSE OF ROLE, SPECIFIC RESPONSIBILITIES (INCLUDED BUT NOT LIMITED TO)

The Marketing Project Coordinator keeps the Communications & Marketing team moving in sync — building the systems, rhythms, and coordination that allow every team member to do their most meaningful work with clarity and confidence. This role makes excellent work possible by ensuring the right people have the right information at the right time. This is a role for someone who is energized by creating order, takes pride in making others more effective, and understands that excellent marketing depends as much on organized systems as it does on creative talent. The ideal candidate is proactive, highly organized, and brings enough marketing literacy to communicate clearly across a team of specialists.

ESSENTIAL RESPONSIBILITIES AND FUNCTIONS:

Project & Workflow Management (40%)

• Own and manage the team's project management system (Monday.com) — maintain workflows, track tasks and deadlines, ensure team adoption, and continuously improve the system as team needs to evolve.
• Manage project intake and triage — receive, log, and prioritize incoming requests from internal teams and stakeholders, ensuring nothing falls through the cracks.
• Maintain project calendars across all active campaigns and initiatives, flagging conflicts or capacity issues before they become problems.
• Run weekly project status check-ins with the team, keeping meetings focused and action oriented.
• Create and maintain standardized templates for campaign briefs, creative requests, and project intake.
• Serve as the operational point of contact for cross-functional teams (IT, Development, Ministry/Network Directors), ensuring smooth handoffs and clear communication.

Research & Project Preparation (30%)

• Coordinate with ministry leads, network directors, and internal stakeholders to gather content, assets, approvals, and project details before work begins — so the creative team has everything they need to execute.
• Research and compile background information, audience insights, and relevant context to support campaign planning and creative development.
• Prepare and distribute campaign briefs in collaboration with the Director and campaign owners, ensuring team members have clear strategic context and creative direction before projects launch.
• Own the story lead tracking process — maintaining a pipeline of potential testimonials, church partner stories, and Alpha experiences sourced from across the organization. Follow up with story leads, coordinate initial outreach, and ensure all relevant details are gathered and ready before handing off to team for use.
• Maintain organized digital asset libraries and campaign documentation accessible to the full team.

Production Support (20%)

• Provide light production assistance to reduce bandwidth constraints across the team, including basic graphic creation using existing brand elements (Canva, Adobe Express, or similar), copy review and proofreading, and formatting and preparing presentations or event materials.
• Ensure all production support output adheres to Alpha USA brand guidelines.
  
  

Team Enablement & Communication (10%)

• Communicate project status, timelines, and blockers clearly and proactively — to the Director, project owners, and relevant stakeholders.
• Identify process inefficiencies and propose practical solutions.
• Foster a team culture of accountability, follow-through, and collaboration.
• Support onboarding new tools, processes, or vendors as the team evolves.

ROLE DIMENSIONS:

• Budget Management:  N/A
• People Management: N/A
• Key Relationships – Internal: 
• Director of Communications & Marketing, Communications Manager, Visual Media Designer, Digital Content Manager, Content Creator, Ministry/Network Directors
• Key Relationships – External: Creative vendors, freelance contributors, event coordinators, technology partners

ESSENTIAL SKILLS, EXPERIENCE AND EDUCATION:

• 2–4 years of experience in a marketing, project coordination, or operations role
• Demonstrated experience managing projects and workflows using tools like Monday.com, Asana, ClickUp, or similar platforms
• Strong organizational skills with the ability to manage multiple active projects simultaneously without losing detail
• Excellent written and verbal communication skills — able to brief creatives, follow up with stakeholders, and document processes with clarity
• Proactive and self-directed — comfortable working in a remote environment with minimal supervision
• Collaborative and service-minded — satisfaction comes from enabling others' success, not from being the creative lead
• Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Teams)
• Basic graphic design capability using tools such as Canva or Adobe Express
• Mission alignment — genuine care for Alpha's work and comfort in a faith-based environment

Preferred:

• Experience working in a nonprofit, church, or ministry context
• Familiarity with Salesforce Marketing Cloud or similar email/CRM platforms
• Alpha experience (attended or led an Alpha course)

DESIRABLE CHARACTERISTICS:

Embodies Alpha DNA (prayer, invitation, hospitality, etc.) Adheres to Alpha Staff Operating Values (see attached)  Guided by the ALPHA values—Attentive to God, Listening, Positive, Humble, and Ambitious—we strive to cultivate a culture rooted in faith, intentionality, and growth. These principles shape our approach to leadership, teamwork, and service.

SUCCESS IN THIS ROLE LOOKS LIKE: Projects move smoothly from intake to completion because timelines, tasks, and responsibilities are clearly organized and tracked. Campaigns launch efficiently because briefs, assets, and approvals are prepared before creative work begins. Internal stakeholders experience clear communication and dependable follow-through on marketing requests. A well-organized pipeline of stories and assets supports ongoing campaigns and communications. The Communications & Marketing team operates with greater focus and effectiveness because systems, processes, and coordination are consistently maintained.

COMPETENCIES & ATTRIBUTES:

Mission-driven: Embodies and champions the Alpha ethos Growth-minded: Open to feedback and continuous learning  Collaborative: Works well across teams and departments Adaptable: Thrives in a dynamic, changing environment Detail-oriented: Follows through and maintains quality