What you will be doing:
The Managing Director, Clinical Integrity and Revenue Cycle will assist in building and overseeing the execution of strategies for the sales, relationship management, and delivery processes for Advisory Services. The Managing Director works collaboratively within the Advisory Services Leadership Team to deliver performance improvement to healthcare clients. This position will be primarily responsible for generating sales, managing the service-line, and overseeing teams performing billable work for clients. The role of Managing Director is to provide leadership by driving service-line results, managing client relationships, managing engagement resources, reviewing and approving client deliverables and solutions, overseeing implementation, managing risks and issues, managing project economics, and supporting and leading business development opportunities. This position has oversight for projects of all sizes and durations, which includes accountability for the quality of results, project profitability, and customer satisfaction. The Managing Director delivers consulting services while supervising, mentoring, and developing staff. The Managing Director serves as subject matter expert on projects as needed. This position is expected to lead sales and business development activities including sales calls, RFP responses, orals, statements of work preparation, etc. This position will collaborate with and develop strong client relationships across all levels of the client organization including clinical, physician, and administrative leadership. This position is expected to create and maintain relationships across business lines within Premier/PINC AI for the purposes of developing their service-line.
The Managing Director is required to participate and lead in Premier/PINC AI internal activities including service-line leadership, practice development, required and approved educational opportunities throughout the year and learning the various technologies Premier offers to its clients. Managing Directors are required to mentor and guide staff within their service-lines. Additionally, the Managing Director should:
Maintain Utilization targets for client billable projects Design and execute client delivery strategies that capitalize on Premier's data and knowledge assets in providing comprehensive healthcare consulting solutions
Drive sales, marketing and relationship management strategies to meet aggressive growth targets
Maintain or exceed managed revenue targets
Create a team environment by enriching staff skills and knowledge, and create a productive and collaborative environment
Create value for the Advisory practice through meaningful participation in practice related activities aimed at growing and enriching the Practice as a whole and their individual Service Lines within the Practice
Key Responsibilities
Responsibility #1 – 40%
Sales
Partner with clients to develop their strategic vision and adapt to industry changes—actively teams with Advisory Services, PINC AI, and other Premier business partners to coordinate and propose solutions for the client.
Manage all administrative sales activities in Premier tools, such as Sales Force, and work with Finance in the accurate prediction of sales activities.
Drive business development process, including proposal strategy, pricing, presentation, scoping, billing, and contract management; pull together the appropriate resources to support collaborative sales strategies.
Work with existing clients to identify and pursue add-on sales across all Premier business solutions.
Collaborates with practice leadership in developing client marketing for service lines.
Participates in all required reporting for sales and marketing
Actively listen for market opportunities on current engagements and collaborative networks and communicates potential leads to managers.
Work with Sales Team to develop sales collateral (e.g., SOWs, orals decks, sales presentation decks).
Identifies opportunities to improve profitability.
Responsibility #2 – 35%
Client Delivery
Has responsibility for all operational aspects of the client engagement, including executive relationship management, deliverable development against the SOW, quality assurance, and client business reviews.
Overall responsibility for budget and expenses for their assigned projects and manage profitability.
Manage staff assigned to their projects including providing mentoring, education for staff, and project evaluations.
Responsible for the client readiness of all documents presented to the client.
Effectively execute on project plans in accordance with engagement statements of work and to client satisfaction.
Participate in risk and issue identification and mitigation along with the project leadership team.
Responsible for coordinating all workstream activities with other Premier workstreams and business leads
Responsibility #3 – 20%
People Practice and Development
Participate and lead practice development activities within hired Service Line and Practice.
Mentor and counsel staff within the Practice.
Seeks and proactively develops innovative solutions to renew and refresh Practice offerings.
Responsibility #4 – 5%
Training
Complete all required training requirements on an annual basis.
Will aid in developing training materials for the practice in areas of their expertise.
Required Qualifications
Work Experience:
Years of Applicable Experience - 12 or more yearsEducation:
Bachelors (Required)
Preferred Qualifications
Skills:
Proven ability to sell or to close professional services work
Coordinate and deliver effective presentations (verbal and written) to client audiences to communicate project outcomes, recommendations, and strategy
Ability to oversee, quality assure analytics and oversee and mentor others in the delivery and production of client deliverables
Ability to relate to clients and team members in an effective and collaborative manner
Ability to mentor and grow team members within the Practice
Ability to lead teams to successful outcomes
Experience:
Led end-to-end revenue cycle transformation initiatives for large healthcare systems, delivering measurable improvements in cash collections, days in A/R, and denial reduction through operational redesign, technology optimization, and performance analytics.
Experience leading cross-functional teams
Ability to achieve demonstratable outcomes against established goals and/or statement of work
Experience in thought leadership and publishing
Education:
Master’s Degree preferred
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Qualified full-time and part-time employees also receive access to the following benefits:
Health, dental, vision, life and disability insurance
401k retirement program
Paid time off
Participation in Premier’s employee incentive plans
Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte’s Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World’s Most Ethical Companies® by Ethisphere® Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.
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