OVERVIEW
Reporting to the Senior Manager, Infrastructure and Technical Delivery within the Technology department, the Technical Delivery Manager plays an integral role in driving the successful execution of our digital expansion and interoperability initiatives. This role acts as the primary owner of technical delivery outcomes, focusing on translating Product and Technical Roadmap priorities into executable technical plans, managing delivery timelines, and ensuring effective, high-quality delivery and solution implementation.
A critical component of this position is the collaboration with Product Management and multiple cross-functional verticals (such as Engineering, Operations, Marketing, Project Management, Data Management, System Architecture, Solution Design & Development, and Security), to align technical delivery with the 3–5-year roadmap and to ensure that value is realized through timely, reliable, and scalable delivery of features and capabilities that support the company’s vision and meet both internal and external customer needs.
RESPONSIBILITIES
- Translate Product and Business priorities into detailed technical delivery plans and implementation timelines.
- Defining and communicating clear technical vision for project execution in alignment with the company's objectives.
- Understand the technology landscape, including emerging trends, to influence product strategy.
- Collaborate with Product Management to align delivery sequencing and technical enablement for features and improvements based on both business and technical considerations.
- Work with project stakeholders, including customers, business teams, and developers, to translate business requirements into technical and functional specifications.
- Act as a bridge between technical and non-technical teams to ensure mutual understanding and alignment.
- Manage end-to-end technical delivery execution, ensuring release readiness, integration, and technical quality.
- Coordinate and track the delivery lifecycle from planning through deployment, ensuring solutions are integrated and production-ready.
- Support teams in resolving complex technical challenges while maintaining alignment with defined Product objectives.
- Support Technology teams in managing their technical processes, backlogs, tickets, and deliverables.
- Identify, manage, and communicate trade-offs between technical constraints, delivery timelines, with Technical and Product stakeholders to determine impacts against business value. Identify and manage delivery risks, issues, and cross-team dependencies, ensuring timely mitigation and escalation where needed.
- Engage with internal and external stakeholders, including customers, partners, and senior leadership, to gather feedback and communicate delivery status, risks, and outcomes.
- Establish feedback loops with Product, Engineering, Architecture, and Security teams to drive continuous improvement in delivery processes and outcomes.
- Utilize metrics and analytics to assess delivery performance and technical outcomes to inform future planning.
- Ensure the creation of comprehensive documentation that communicates the technical decisions, implementations, and integrations to both technical and non-technical audiences.
- Develop a functional and technical understanding of our offerings to assist in identifying areas for technical optimization and innovation to enhance and modernize stakeholder experience.
- Continuously evaluate new technologies, tools, and best practices that enhance delivery efficiency, system reliability, scalability, and quality.
QUALIFICATIONS
Education
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
Experience
- Proven experience (5+ years) in technical platform or delivery management in a progressive and technology-oriented company.
- Strong knowledge of SaaS technologies, particularly with CRM and ERP solutions.
- Experience with modern delivery and collaboration tools such as Jira, Confluence, Git, or Azure DevOps
- Experience with Cloud environments such as AWS and Azure.
- Experience in coordinating technical execution in partnership with Product Management and Project Management groups, and translating strategy into deliverables.
- Demonstrated ability to manage multiple concurrent initiatives, while performing in a fast paced, regulated environment while maintaining strong communication and leadership.
Knowledge/Competencies/Skills
- Strong ability to translate technical concepts into actionable execution plans.
- Collaborate with Project management, Business Owners, and Project Managers to ensure technical delivery aligns with near and long term strategic and operational objectives, while identifying and working to remove technical and process gaps so teams can remain focused on achieving goals.
- Excellent technical delivery management skills, with a track record of successfully delivering complex technical initiatives on time and within scope.
- Exceptional communication and interpersonal skills, capable of building and maintaining relationships across teams, and presenting technical delivery plans and outcomes to stakeholders.
- Analytical mindset, proficient in using data to guide planning and drive continuous improvements.
- Experience with development methodologies, release management, and delivery frameworks.
- Demonstrated ability to think strategically while maintaining a focus on execution and operational excellence.
- Coordinates efforts under architectural and portfolio governance to ensure alignment and compliance.
- Acts as a model for cross-team collaboration and resolving delivery barriers.
- Works to empower teams and individuals through clear direction, technical prioritization, and alignment with roadmap goals.
WORKING CONDITIONS
- This is a remote position with a flexible work schedule and periods of uneven workflow. May require extended working hours during critical delivery or release cycles.
- The successful candidate can adapt to a dynamic environment and has tolerance for change as Circular Materials implements new program obligations.
- The job involves management of projects across multiple time zones, flexibility to support national delivery activities is required.
PAY TRANSPARENCY
Expected Compensation:
- An annual base salary in the range of $110,000 to $120,000
The salary range listed complies with the Ontario Employment Standards Act and reflects a potential base salary range for this role. The actual salary offered will be determined within the range, and will depend on factors, such as the candidate’s unique qualifications, relevant experience, work location and expected contributions.
Job Vacancy Reason
This position is a New role.
Artificial Intelligence
- AI is not used during our hiring processes.
Applicant and Interviewee Communication
- We thank all applicants for their interest. However, only those under consideration will be contacted.
- Applicants who have been interviewed will be informed whether a hiring decision has been made within 45 days of their final interview.
Record Retention
- Job posting records and associated application forms will be retained for at least three years.
ABOUT CIRCULAR MATERIALS
Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada. Created by producers for producers, Circular Materials develops, implements, and supports effective and efficient recycling programs to advance innovation, deliver improved environmental outcomes and drive value across the recycling supply chain. Our full-service offerings include collection, management, promotion and education, and reporting.
Together, we are advancing the circular economy where materials are collected, recycled, and can be returned to producers for use as recycled content in new products and packaging. As we develop enhanced recycling systems across Canada, we work to ensure more materials are looped into the circular economy, benefiting both people and the environment.
Learn more at circularmaterials.ca.
Circular Materials is an equal opportunity employer, seeking team members with a diversity of thought, skills, experiences, culture, and ethnicity to help us achieve our purpose of accelerating a circular economy for people and the planet. As a national organization operating across Canada, our goal is to build a workforce that reflects the diversity of the many provinces and territories where we do business.
Our inclusive hiring practices aim to foster a culture where all employees feel a strong sense of belonging. We are proud of our recent diversity survey results which showed that:
51% of Circular Materials employees identify as women.
53% of Circular Materials employees identify as visible minorities.
97% of employees believe Circular Materials fosters a strong sense of belonging for employees of all backgrounds.
95% of employees recommend Circular Materials as an inclusive workplace.
We welcome applications from candidates of all backgrounds, including women, Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, racialized individuals, and members of the 2SLGBTQIA+ community. As part of our commitment to reconciliation, Circular Materials is working to advance Indigenous representation and partnerships within our organization and across our programs. We acknowledge that Circular Materials operates on the traditional territories of diverse Indigenous Nations, and we recognize the importance of respecting Indigenous rights, governance, and contributions in the workplace and beyond.
Circular Materials supports reasonable requests for accommodation in accordance with all applicable provincial accessibility standards. Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes, upon contacting [email protected]. This email is only used for accommodation requests.