The Opportunity:
We are seeking a highly motivated and experienced Revenue Operations Manager to drive efficiency and strategic projects across our revenue-generating functions. This role is unique, splitting the focus equally between maintaining and optimizing our core Revenue Operations (RevOps) infrastructure and leading high-impact, revenue-related projects. The ideal candidate will be a hands-on operator with a strategic mindset, capable of managing complex systems, data, and processes, while also successfully driving cross-functional initiatives to completion.
What You’ll Be Doing:
- System Administration: Coordinate with our systems administration team and own the optimization of our key revenue technology stack (CRM, Marketing Automation, Sales Engagement, etc.), ensuring seamless integration and data flow.
- Data Management & Reporting: Ensure data quality and integrity across all revenue systems and Gloo organizations. Develop and maintain dashboards and reports to provide actionable insights into sales, marketing, and customer success performance.
- Process Optimization: Continuously support, evaluate, and refine revenue processes (e.g., renewal processes, sales forecasting, territory planning/account assignments, reporting, etc) to maximize efficiency and scalability.
- Enablement & Documentation: Develop and maintain process documentation and training materials for the revenue team related to revenue operations, ensuring high adoption of tools and processes.
- Forecasting Support: Assist in the revenue forecasting process, providing necessary data, tools, and analysis to support accurate and timely projections.
- Deal Desk and Contracting Support: Support management of contracting processes for our sales, customer success, and legal departments.
- CRM data integrity: Ensuring account and opportunity data represents accurate information.
- Lead and execute strategic projects focused on accelerating revenue growth and improving operational effectiveness. These projects will vary but may include:
- Design and implementation of a new commission structure.
- Evaluation and integration of new revenue technology.
- Market research and Total Addressable Market analysis.
- Supporting new Go-to-market strategies and plans
- Expansion into new markets, requiring the setup of goals, objectives, and KPIs
- Ad-hoc business and financial analysis
What We’re Looking For:
- 5-7+ years of experience in Revenue Operations, Sales Operations, or Business Operations.
- Proven expertise as an administrator for a major CRM (e.g., Salesforce, HubSpot).
- Strong analytical skills with the ability to translate data into actionable strategies.
- Demonstrated ability to successfully manage and deliver complex, cross-functional projects.
- Excellent communication and collaboration skills, capable of working effectively with technical and business stakeholders.
- Familiarity with data warehousing and BI tools (e.g., Tableau, Looker) (preferred).
- Experience in both a B2B sales led and B2B product led environment (preferred).
Job Location: Remote
Compensation: $130-150k
Our Team Members Enjoy:
- Competitive compensation and discretionary performance bonus commensurate with experience
- Flexible PTO policy and state-compliant sick leave to support your well-being
- Medical, Dental, and Vision plans with up to 90% coverage for employees
- Generous employer HSA contributions for HDHP elections
- Employer-sponsored 401k program with a 2% employer match
- Learning & Development stipend available after 6 months of employment
- Paid Parental Leave
- A dynamic, talented team, dedicated to changing the world and building an incredible business
- Onsite and virtual social events to keep us connected in our hybrid work environment
Applicants must be currently authorized to work in the United States on a full-time basis. At this time, Gloo is only able to consider candidates who are U.S. Citizens, U.S. Permanent Residents, and individuals eligible for H-1B transfer or petition (we are unable to sponsor new H-1B visas).
Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] to let us know how we can support you.
Job is posted until filled.