Role Summary:
Lead and manage the iDAT team to ensure effective performance management, resource allocation, and process execution aligned with organizational goals. Drive continuous improvement, support team development, and maintain high-quality data and review standards.
Responsibilities and Duties:
- Set SMART goals and manage performance through timely feedback and regular follow-ups.
- Recognize and nominate team members for awards and encourage professional growth.
- Assign tasks and allocate resources effectively among technical team members.
- Provide necessary training, process guidance, and assess team capabilities.
- Manage workflow, priorities, and quality control, including tracking reviewer feedback.
- Approve time entries and monitor team availability and work hours.
- Identify and manage performance improvement plans for underperformers.
- Prepare consolidated rating sheets after project completions and coordinate related data.
- Execute established technical workflows and strategic methodologies.
- Coordinate with project management and review leads to ensure smooth project execution.
- Lead process improvement initiatives, anticipate issues, and suggest corrective actions.
- Foster team building and resolve conflicts efficiently
Required Skills/Abilities:
- Strong leadership and team management skills.
- Proficient in performance management and resource allocation.
- Excellent communication and interpersonal abilities.
- Ability to analyze data and provide actionable feedback.
- Skilled in process improvement and workflow management.
- Conflict resolution and mentoring capabilities.
- Familiarity with time tracking, project rating systems, and performance metrics.
Education and Experience:
- Bachelor’s degree in Information Technology, Data Science, Business Management, or related field.
- Proven experience in managing technical teams, preferably in data analytics or IT environments.
- Experience with performance management frameworks and project coordination.
- Familiarity with data governance and quality assurance practices is a plus.
Benefits:
Health, vision, dental, 401k and tuition discount
Company Information:
Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.
If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.
We are One. We are On.
Follow us https://www.linkedin.com/company/integreon/
Visit us at www.integreon.com
Pay Range:
USD $120,000.00 - USD $120,000.00 /Yr.