Sedgwick is a leading company recognized for its exceptional workplace culture and commitment to employee well-being. The Leave of Absence Coordinator role involves analyzing leave requests, determining eligibility and benefits, and managing claims in compliance with regulations and client policies. The ideal candidate will thrive in a collaborative environment and demonstrate strong communication and organizational skills.
Responsibilities
- Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes
- Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations
- Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client
- Communicates decisions and on-going expectations with claimants and clients
- Maintains professional client relationships
- Attendance during scheduled work hours is required
Skills
- High school diploma or GED required
- Strong oral and written communication skills required
- Computer literate – including Microsoft Office
- Organizational skills required
- PC literate, including Microsoft Office products, Windows environment
- Must meet minimum typing requirements
- Clerical or customer service experience or equivalent combination of education and experience preferred
Benefits
- Medical
- Dental
- Vision
- 401K
- PTO
- Disability
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- And other additional voluntary benefits
Company Overview
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. It was founded in 1969, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.sedgwick.com.