Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Learning & Development Specialist to their Learning Development team in the Philadelphia Metro Region.
Job Summary:
The Learning & Development Specialist supports planning and implementation of training efforts for the FRP enterprise. General duties include planning and administrative tasks for future training sessions, support of live and virtual training sessions and other follow up efforts. The Learning & Development Specialist reports to the Vice President of Learning & Development.
Responsibilities
• Provide project and administrative support to all employee training development programs and processes.
• Coordinate training events, assist with training facilitation, moderate training activities, and analyze course evaluations/user feedback to guide learning solutions.
• Generate training calendars under the guidance of the Vice President.
• Communicate learning opportunities, courses, and other events by creating standard and custom notifications to learners to raise awareness and drive on-time completion of required training.
• Deliver post training evaluations, along with other administrative activities to ensure the training is conducted in the most efficient and effective manner
• Coordinate with various instructors on the time, date, and locations of classes
Learning Management System
The Learning & Development Specialist is responsible for overseeing the day-to-day administration and maintenance of our Learning Management System, ensuring training content is functioning properly at all times. Under minimal supervision, you will serve as the organizational point-of-contact for user management, course management, troubleshooting, data analytics and integration with other resources. You will ensure new and existing features and functions are leveraged to meet business needs, develop best practices, and help drive system utilization and engagement.
• Provide timely, and accurate learning administration support for the company Learning Management System (LMS).
• Upload training courses in the LMS
• Assign user to appropriate training curricula in the LMS
• Assist learners with training system use
• Troubleshoot problems reported by system users.
• Update and run reports for training compliance
• Coordinate with various department leads to define intended training requirements
• Manages communications for learning events, making team members aware of dates, times and locations
Qualifications:
• 5+ years of relevant work experience is preferred.
• Learning Management experience preferred.
• Attention to detail with a high level of accuracy.
• Good verbal and written communication skills.
• Able to manage shifting priorities, handle multiple tasks/projects at the same time together with daily planned and unplanned operational activities.
• Strong written and verbal communication skills.
• Empathy with learner’s LMS usage experiences and a positive attitude towards support
• Demonstrated ability to work professionally and efficiently with different personalities.
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!