About the Role
As an Intermediated Claims Specialist, you’ll manage a portfolio of complex and express claims, delivering outstanding service while ensuring optimal financial outcomes and timely resolutions.
This is a hands-on position where you’ll work closely with customers, brokers, and suppliers to drive claims through to resolution, while maintaining strong compliance with regulatory requirements and internal standards.
What You’ll Be Doing
What You’ll Bring
Ways of working
What you’ll get
Why Youi?
We’re here to make insurance more human and provide a better insurance alternative. As a challenger brand, we push the status quo so customers get something better than the typical insurance experience. It’s real people helping real customers when life doesn’t go to plan, showing up when they need us most.
It’s also a place where you can make your mark. We believe in growing our own people, with many of our leaders starting in roles across the business and progressing into leadership positions with clear progression pathways, structured development and ongoing coaching. Here, you’ll have the support to build a long term career where recognition matters too where strong performance is recognised and appreciation shown for the everyday moments.
And as more customers choose Youi, we keep growing. That means bigger teams, new roles and more opportunities to build your career along the way.
It's work that’s a bit more you-shaped.
Ready?
Hit Apply and we'll circle back.
To discover more our Culture, Values, and what we have to offer, visit youi.com.au/about-us/careers or jump on Instagram @yourlifeatyoui to see what work life with us looks like.