The Insurance Applications Coordinator is responsible for reviewing and generating lender billing files that meet the client requirements.
Job Duties and Responsibilities:
Produce and deliver billing files (40%)
- Generates and verifies lender billing files created from the loan and collateral tracking system.
- Checks files for format and/or data issues.
- Evaluates file formats and balances the file back to the billing work item.
- Addresses and resolves issues with the sending or receiving of billing files.
- Delivers files to FTP site for lender retrieval.
Set up processes (10%)
- Processes incoming general change forms in relation to lender master policy changes.
- Set up new carriers in the loan and collateral tracking system based on carrier filings and new offerings.
Monitor flow and accuracy
- Validates the accuracy of changes and remittances to carriers.
- Monitors timely delivery of billing work items after lender is cycled in the loan and collateral tracking system.
Customer support
- Works with carriers on issues related to master policy set up, and answers questions. Processes incoming help desk tickets in relation to lender changes.
- Works with Team Lead and/or LSPD staff to resolve billing file issues.
- Escalates billing file issues as needed.
- Assists with system enhancement testing in relation to billing files, lender set up UI, and Carrier UI’s.
Qualifications (Education, Experience, Certifications & KSA):
- High School Diploma or GED required
- 1 – 2 years related experience
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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