HRIS Consultant (HiBob)

Job description

HiBob HRIS Consultant
UK | Remote-first (with client & team days)
Full-time ​

About the role
We’re looking for an experienced HiBob HRIS Consultant to join our growing team at Silver Cloud.
In this role, you’ll lead the end-to end delivery of the HiBob platform for our clients, partnering closely with them to understand their goals, design best-practice solutions, and ensure successful implementation and adoption of Bob.
You’ll take ownership of multiple client projects, act as a trusted advisor, and play a key role in shaping and growing our HiBob practice. If you enjoy variety, autonomy, and working with clients who value expertise, this role offers real scope to make an impact.
You’ll report directly to our Head of Practice (HiBob) and work alongside a supportive, collaborative team who genuinely care about delivering quality work.

Job requirements

Skills & Requirements

• Experience in implementing HRIS/HR tech solutions, with specific expertise in HiBob, as an implementer or customer.
• Experience in Project Management. Proven ability to manage multiple implementation projects simultaneously, with a strong track record of delivering on time and within scope.
• Client centric mindset and professional manner with an ability to manage multiple stakeholders at different levels.
• Excellent client-facing skills, with the ability to engage, build trust, and effectively manage client expectations.
• Strong written and verbal communication skills, capable of presenting to both technical and non-technical stakeholders.
• Solid understanding of HR processes (e.g., talent management, time and attendance, compensation, performance management, workforce planning) and how HRIS solutions support these processes.
• Ability to troubleshoot and resolve issues quickly and efficiently while maintaining strong relationships with clients.
• Comfortable working in a fast-paced, agile environment and adapting to the changing needs of clients and projects.
• Have a continuous improvement mindset in relation to improving the service.
• A strong team player who is willing to actively work across the team, adopting a can-do and flexible attitude.
• A completer finisher who keeps track of open items and sees actions through to closure.
• Strong organisational skills with an appreciation for the importance of timely, complete, and accurate documentation.
• Enthusiasm and passion for delivering a service that makes a difference.

Job responsibilities

Responsibilities

• Lead HiBob implementation projects, ensuring on-time delivery, managing scope, timelines, and resources while adhering to project methodology and KPIs.
• Act as the key point of contact for clients, taking a client-centric approach to understand their business goals and objectives, their system requirements, and advising on best practices for Bob configuration and optimisation.
• Provide in-depth training and support to clients during implementation ensuring successful user adoption of the platform.
• Provide guidance and support around data migration activities whilst ensuring data integrity.
• Manage a detailed project plan, RAID logs and project status reports/updates to ensure the project status is communicated internally and externally.
• Identify potential project risks and develop mitigation strategies to ensure project success, escalating to management when appropriate.
• Work collaboratively with internal teams, including Sales and Marketing, and HiBob stakeholders to deliver exceptional service and resolve any client issues.
• Support the Head of Practice to develop and grow the HiBob practice, including presales, recruitment, our service offering and process improvement.
• Continuously seek opportunities to improve implementation processes, tools, and client engagement strategies.
• Facilitate and drive own learning and development, keeping up to date on solution advancements.

Job benefits

About Silver Cloud
Silver Cloud is a boutique, fast-growing digital transformation consultancy specialising in HR, payroll and people technology. Since 2009, we’ve partnered with organisations to deliver unbiased advice, expert implementations and managed services that genuinely improve the employee experience.
We’re proud of our culture. Everyone at Silver Cloud plays a meaningful role in shaping what we do and how we do it.

The extras

• 25 days holiday + bank holidays (UK)
• Flexible public holidays policy
• Your birthday off
• Volunteering day
• Enhanced family, sick, and bereavement leave (plus counselling support)
• Flexibility from day one
• Home office chair and eye care reimbursement
• Profit share bonus scheme
• Refer-a-friend bonus
• Medical insurance with Vitality (including dental, optical, and hearing after probation)
• Group Income Protection & Life Insurance
• Access to Employee Assistance Programme
• And most importantly, a genuinely supportive, high-performing team