Siemens Healthineers is a leader in medical technology, dedicated to creating better outcomes and experiences for patients globally. The Field Service Engineer HW role involves performing technical tasks for service delivery, supporting customers both remotely and onsite, and coordinating service operations for customer equipment.
Responsibilities
- Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely
- Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues
- Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment
- Supports in generating sales leads for pre-defined service offers and contributes to planning activities
- Adheres to defined processes and applicable regulations
Skills
- Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely
- Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues
- Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment
- Supports in generating sales leads for pre-defined service offers and contributes to planning activities
- Adheres to defined processes and applicable regulations
- Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position
- Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites
- Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position
- These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN), Criminal background checks, Drug screens, Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare training
- A successful candidate must be able to work with controlled technology in accordance with US export control law
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Company Overview
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens. It was founded in 1847, and is headquartered in Malvern, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://www.siemens-healthineers.com.Company H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships, with 104 in 2025, 70 in 2024, 64 in 2023, 89 in 2022, 50 in 2021, 86 in 2020. Please note that this does not guarantee sponsorship for this specific role.