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Join the arenaflex Ground Operations Team
Are you ready to be part of a dynamic team that keeps the world moving? At arenaflex, we believe that every journey begins with a single step—and often, that step involves the dedicated work of our ground operations team. As a Ramp Agent, you'll play a critical role in ensuring that luggage, cargo, and freight arrive safely and on time, directly contributing to positive travel experiences for millions of passengers each year.
At arenaflex, our brand is fundamental to our continued success. As a Ramp Agent, you have a significant impact in keeping our brand strong by maintaining professionalism and displaying a positive attitude both at work and in your personal life. This is more than just a job—it's an opportunity to be part of something bigger, to develop valuable skills, and to build a rewarding career in the aviation industry.
What You'll Do
As a Ramp Agent at arenaflex, you'll be working with a collaborative team whose shared objective is to guarantee that our client's luggage and cargo shows up securely and on time. Your daily responsibilities will involve physical work that keeps our operations running smoothly. You'll be scheduled to work between 20 to 40 hours per week, with shifts that may include evenings, nights, weekends, and holidays.
Key Responsibilities
- Baggage and Cargo Handling: Safely lift, load, dump, and transport luggage, mail, and freight to and from aircraft. Ensure on-time connections by directing incoming and outgoing aircraft to their designated gate positions.
- Cargo Protection: Safeguard luggage, cargo, and mail from damage, loss, and weather conditions. Meticulously handle each item as if it were your own.
- Ground Equipment Operation: Safely drive and operate ground equipment including tugs, belt loaders, and tow tractors in busy areas of congestion, always prioritizing safety.
- Loading and Unloading: Repeatedly lift and load luggage onto trucks and conveyors to ensure every bag reaches its intended destination without delay.
- Technology Utilization: Work with baggage scanners and computer systems to ensure items and cargo are routed correctly to each passenger's destination.
- Safety Compliance: Practice security-conscious behaviors in all operational processes and procedures. Maintain awareness of your surroundings and follow all safety protocols rigorously.
Work Environment
This role requires physical stamina and adaptability. Your work tasks will involve bowing, stooping, turning, standing, and walking throughout your shift. The work is repetitive in nature, including loading and stacking bags as well as working in confined spaces and on your knees for extended periods inside aircraft bins. Occasionally, these tasks will be completed in harsh weather conditions including heat, rain, snow, and other elements.
What You Need to Succeed
Minimum Qualifications
- Commitment to Safety: Demonstrates that protection is fundamentally important while handling personal information and airport equipment.
- Diversity and Inclusion: Embraces diverse people, thinking, and styles. We value team members who contribute to our inclusive culture.
- Safety-First Mindset: Consistently makes safety and security, of self and others, the priority in every situation.
- Valid Driver's License: Must possess a valid driver's license.
- Language Skills: Must be proficient in English, both written and verbal.
- Technical Skills: Basic computer skills are required for operating scanning and tracking systems.
- Communication Skills: Strong verbal interpersonal skills to work effectively with team members and airport staff.
- Physical Capabilities:
- Ability to frequently lift bags or items weighing up to and including 50 pounds.
- Ability to occasionally lift bags or items weighing between 50 and 70 pounds.
- Flexibility: Work a fixed as well as rotating schedule including evenings, nights, weekends, and holidays in all weather conditions.
Preferred Qualifications
- Previous experience in logistics, warehouse, or aviation ground operations.
- Forklift or heavy equipment certification.
- Experience working in fast-paced, deadline-driven environments.
- Knowledge of airport operations and safety procedures.
Why Join arenaflex?
Our culture is founded on a shared dedication to living our values—Care, Honesty, Adaptability, Employee Service, and Collaboration—always, in everything we do. At arenaflex, our people are our greatest asset. We invest in your wellbeing, your growth, and your future.
Compensation and Financial Benefits
- Competitive compensation with industry-leading profit sharing program and performance incentives.
- 401(k) retirement plan with generous company contributions up to 9%.
- Comprehensive financial planning resources and retirement counseling.
Time Off and Leave
- Paid time off including vacation, holidays, and personal days.
- Maternity and parental leave to support your growing family.
- Paid bereavement leave and jury duty leave.
Health and Wellness
- Extensive health benefits including medical, dental, and vision coverage.
- Short-term and long-term disability benefits.
- Life insurance benefits for you and your family.
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, sponsored back-up care, and programs that help with family members in all stages of life.
- Comprehensive Wellness programs supporting physical, emotional, social, and financial health.
- Access to an employee assistance program offering support for you and anyone in your family.
- Free financial education and extensive resources supporting mental health and wellbeing.
Travel Benefits
- Domestic and International space-available flight benefits for employees and qualified dependents. Explore the world while earning your paycheck!
Career Development
- Career development programs designed to help you achieve your long-term career goals.
- Internal promotion opportunities across multiple departments.
- Tuition reimbursement for relevant certifications and education.
- Mentorship programs connecting you with experienced leaders.
Community and Sustainability
- Opportunities to participate in community service and environmental initiatives.
- Innovative goals focused on sustainability and reducing our carbon footprint.
- Employee Resource Groups connecting employees with common interests to promote inclusion, provide perspective, and help execute strategies.
Recognition and Perks
- Recognition rewards and awards through our "Relentless Together" platform.
- Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks including car and hotel rentals, auto, home, and pet insurance, legal services, and childcare discounts.
- Employee purchase programs for travel and merchandise.
Our Culture and Values
At arenaflex, we don't just talk about values—we live them every day. We believe in creating an environment where every team member feels valued, respected, and empowered to do their best work. Our commitment to diversity and inclusion means we welcome different perspectives and backgrounds, knowing that makes us stronger as a team.
Safety isn't just a priority—it's a core principle that guides everything we do. We maintain rigorous safety standards because we know that our team's wellbeing is paramount. When you join arenaflex, you become part of a community that looks out for each other, celebrates achievements together, and supports one another through challenges.
Ready to Take Flight?
If you're someone who thrives in a fast-paced environment, takes pride in doing essential work, and wants to be part of a team that makes a real difference in people's travels, we want to hear from you! This is an excellent opportunity to start or advance your career in the aviation industry with a company that truly values its employees.
At arenaflex, you'll gain invaluable experience in ground operations, develop skills that transfer across the aviation industry, and enjoy benefits that support your life both inside and outside of work. Whether you're looking for a flexible part-time schedule or a pathway to full-time opportunities, we have options that can work for you.
Apply now to join our team! Take the first step toward an exciting career with arenaflex, where your hard work directly contributes to connecting people and places around the world.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.