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Posted Apr 23, 2026

Experienced Healthcare Service Advocate – Remote Work From Home Position (Medicare Member Support & Outreach)

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About arenaflex

Welcome to arenaflex, where we believe that healthcare is more than just a service—it's a personal journey that deserves compassion, innovation, and unwavering dedication. As a leading healthcare company committed to transforming the way people experience medical care, we are on a mission to make healthcare more personal, convenient, and affordable for everyone. Our team is comprised of passionate professionals who share a common purpose: carrying our hearts to every moment of your health.

At arenaflex, we understand that the future of healthcare lies in meaningful connections between patients and their care providers. That's why we've built a culture centered around empathy, innovation, and excellence. Our Heart At Work Behaviors™ guide everything we do, empowering each team member to make a genuine difference in the lives of those we serve. When you join arenaflex, you become part of something bigger—a community dedicated to accelerating positive change in healthcare delivery and ensuring that every individual receives the support they need to live their healthiest life.

Position Overview: Healthcare Service Advocate

Are you passionate about helping others navigate their healthcare journey? Do you thrive in environments where you can make a real difference in people's lives? If so, arenaflex invites you to join our team as a Healthcare Service Advocate in our Healthy Results Group. This is a remarkable opportunity to work from the comfort of your home while contributing to meaningful health outcomes for Medicare members across the nation.

As a Healthcare Service Advocate, you will serve as a vital link between our Medicare members and the healthcare system. Your mission will be to engage with members through multiple channels—phone, digital platforms, and written communications—to encourage and motivate healthy behaviors. You will play a crucial role in ensuring that every member has a clear understanding of their Medicare benefits, particularly regarding important screenings, medications, and preventive health services.

This position offers you the chance to apply your communication skills, healthcare knowledge, and compassion to help close gaps in care. You will be responsible for inbound and outbound calls to members who may benefit from specific healthcare services, including preventive screenings, vaccinations, and medication refills. By actively listening to members' concerns and barriers, you will provide solutions that facilitate better health outcomes and improve their overall experience with the healthcare system.

Key Responsibilities

Essential Qualifications

Preferred Qualifications

Core Competencies & Skills

To succeed in this role at arenaflex, you should possess the following competencies:

Work Environment & Culture

At arenaflex, we believe that our greatest asset is our people. That's why we've created a work environment that supports your professional growth, personal wellbeing, and work-life balance. As a remote Healthcare Service Advocate, you'll enjoy the flexibility of working from home while remaining connected to a supportive team culture.

You'll receive comprehensive training to ensure you're equipped with the knowledge and skills to succeed. Our ongoing development programs, educational assistance, and career advancement opportunities make arenaflex an ideal place to grow your career in healthcare. We value diversity and inclusion, believing that different perspectives make us stronger and better able to serve our members.

Our Heart At Work Behaviors™ define how we operate: we put heart into everything we do, we embrace change and innovation, we take accountability for our actions, and we celebrate differences. When you join arenaflex, you're not just taking a job—you're becoming part of a mission-driven organization that truly cares about transforming healthcare for the better.

Compensation & Benefits

arenaflex is committed to providing competitive compensation that reflects your skills, experience, and contributions. The typical pay range for this position is competitive within the healthcare industry and will be determined based on factors including your location, education, and relevant experience.

In addition to your base compensation, arenaflex offers a comprehensive benefits package that includes:

We also offer flexible spending accounts, employee assistance programs, and various wellness initiatives to support your overall wellbeing.

Join Our Mission

If you're ready to make a meaningful difference in the lives of others while building a rewarding career in healthcare, arenaflex wants to hear from you. This is more than just a job—it's an opportunity to be part of something transformative in the healthcare industry.

We are looking for dedicated individuals who are passionate about helping others, thrive in a collaborative environment, and are committed to delivering exceptional service to every member they interact with. If you have the skills, experience, and heart for this role, we encourage you to apply today.

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristic.

Ready to begin your journey with arenaflex? Apply now and take the first step toward a rewarding career where your work truly matters.