At arenaflex, we're on a mission to revolutionize the way we approach information management and customer support. As a seasoned Information Specialist II, you'll play a pivotal role in driving innovative solutions for information use across our organization. If you're passionate about working with cutting-edge technologies like Splunk and have a knack for delivering top-notch customer experiences, we want to hear from you!
**About arenaflex**
arenaflex is a leading online retailer of pet items, dedicated to providing a seamless and enjoyable shopping experience for our customers. With a strong focus on customer satisfaction and a commitment to innovation, we're constantly looking for talented individuals to join our team. As a remote-friendly company, we offer the flexibility and work-life balance that our employees deserve.
**Key Responsibilities**
As an Information Specialist II, you'll be responsible for:
* Planning and developing high-quality content for versatility, reliability, and execution
* Troubleshooting complex Splunk issues using your expertise in cutting-edge searching and dashboarding
* Collaborating with external applications and frameworks as needed
* Advancing and teaching our customer community on Splunk search, alarm, and dashboard best practices
* Providing daily functional and local area support
* Performing information understanding, ordering, and enhancement
* Creating and managing information articles, such as fields, extractions, labels, event types, queries, workflow activities, pseudonyms, and macros
* Developing report-based reports and information model speed increase
* Working from home with the flexibility to manage your schedule
**What You'll Need**
To succeed in this role, you'll need:
* At least 3 years of experience in creating advanced Splunk dashboards and searches in Splunk
* Experience in pre-planning (Python, JavaScript, or other)
* Familiarity with Splunk's Basic XML System and application structure
* Understanding of ordinary expressions
* Ability to drive insights with data and Splunk products
* Experience in making dashboards in Dashboard Studio
* Knowledge of Ansible and Git
* Understanding of website architecture
* Experience in working collaboratively with application teams to drive innovative solutions for corporate information collection to business logging stages
* Ability to handle intricate Splunk organization issues using knowledge of automation, pre-planning, Ansible, AWS, REST APIs, and Splunk Enterprise
* Experience in creating, testing, and deploying various Splunk setups and Splunk technology add-ons
* Possession and driving of Splunk system and information organization best practices, including information onboarding
* Ability to help with the formation of advanced dashboards, reports, alarms, and other information objects in Splunk to drive value across the organization
* Working from home allowed
* Eligibility for the Employee Reference Program
**Essential Qualifications**
* Bachelor's degree in Computer Science, Information Technology, or related field
* 3+ years of experience in Splunk development and customer support
* Strong understanding of Splunk's features and capabilities
* Experience in working with external applications and frameworks
* Excellent problem-solving and analytical skills
* Strong communication and collaboration skills
* Ability to work independently and as part of a team
**Preferred Qualifications**
* Master's degree in Computer Science, Information Technology, or related field
* Experience in working with big data and data analytics
* Knowledge of cloud-based technologies and platforms
* Experience in working with agile development methodologies
* Certification in Splunk or related technologies
**Skills and Competencies**
* Strong understanding of Splunk's features and capabilities
* Experience in working with external applications and frameworks
* Excellent problem-solving and analytical skills
* Strong communication and collaboration skills
* Ability to work independently and as part of a team
* Strong understanding of data analytics and big data
* Experience in working with cloud-based technologies and platforms
* Knowledge of agile development methodologies
* Certification in Splunk or related technologies
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As an Information Specialist II, you'll have access to:
* Ongoing training and development opportunities in Splunk and related technologies
* Mentorship and coaching from experienced professionals
* Opportunities for career advancement and professional growth
* Flexible work arrangements and remote work options
* Competitive salary and benefits package
* Recognition and rewards for outstanding performance
**Work Environment and Company Culture**
arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about delivering exceptional customer experiences and working collaboratively to drive innovation and growth. As an Information Specialist II, you'll be part of a dynamic and supportive team that's dedicated to making a difference in the lives of our customers.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive salary and benefits package, including:
* Competitive hourly rate of $20/hour
* Flexible work arrangements and remote work options
* Ongoing training and development opportunities
* Mentorship and coaching from experienced professionals
* Opportunities for career advancement and professional growth
* Recognition and rewards for outstanding performance
* Comprehensive benefits package, including health, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
**How to Apply**
If you're passionate about working with cutting-edge technologies like Splunk and have a knack for delivering top-notch customer experiences, we want to hear from you! Apply now to join our team as an Information Specialist II and take the first step towards a rewarding and challenging career at arenaflex.