**Job Summary:** Are you a detail-oriented and analytical individual with a passion for data analysis and storytelling? Do you have experience working with Power BI, SQL, and ETL tools? If so, we invite you to join arenaflex as a Data Analyst / Online Chat Assistant in a remote role. As a key member of our team, you will play a crucial role in developing and sustaining coverage, providing departmental insights on efficiency, and creating data-driven solutions to meet business needs. **About arenaflex:** arenaflex is a leading organization in the industry, dedicated to delivering innovative solutions and exceptional customer experiences. Our team is passionate about leveraging data to drive business growth and improve operational efficiency. As a remote employee, you will be part of a dynamic and collaborative team that values flexibility, creativity, and continuous learning. **Key Responsibilities:** As a Data Analyst / Online Chat Assistant, you will be responsible for: * Developing and maintaining data pipelines to support business procedures and data-driven decision making * Creating dashboards on Power BI and Excel to provide insights and drive business outcomes * Developing and enforcing data quality standards and management to ensure data integrity and accessibility * Collaborating with Monitoring and Business Analysts to understand business needs and obtain business sign-offs for data requirements * Creating scalable data pipelines and data architecture to support business growth * Utilizing data storytelling principles to create clear and impactful data visualizations on Power BI * Helping automate existing business processes and improving exception-based reporting * Partnering with IT and business stakeholders to discover, analyze, and implement new data variables (data mining) * Evaluating large datasets to identify relevant patterns and provide actionable insights * Validating data for formality and resolving discrepancies * Researching and remediating data errors * Participating in the Data Governance program by updating the data dictionary and plan & methods * Examining and validating metrics to ensure effectiveness and providing reviews to team leaders on areas that need attention **Essential Qualifications:** * 2+ years of experience in comprehensive data analysis * Strong experience working with Power BI, including Dimensions, Solutions, Filters, Computed Fields, makeovers, parameters, conditional formatting, DAX queries, Interactions, etc. * Knowledge of DAX, SQL, and M Code * Proficiency in SQL, with the ability to write complex SQL queries to create files and analytics * Experience with ETL tools such as SSIS, Power BI Dataflows, or other Big Data integrations * Strong data modeling experience using star schema or other procedures * Problem-solving skills with statistical analysis and large data sets highly preferred * Experience with SSMS (SQL Server Management Studio), Power BI, and Power Query * Experience with Smartsheets **Preferred Qualifications:** * Strong experience in data visualization and storytelling * Experience with data mining and data governance * Knowledge of data warehousing and business intelligence * Experience with cloud-based data platforms and tools * Strong communication and collaboration skills **What We Offer:** * Competitive salary and benefits package * Opportunity to work with a dynamic and collaborative team * Flexible remote work arrangement * Professional development and growth opportunities * Access to cutting-edge tools and technologies * Recognition and rewards for outstanding performance **How to Apply:** If you are a motivated and detail-oriented individual with a passion for data analysis and storytelling, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining your experience and qualifications for this role. We look forward to hearing from you! ** ** [Insert link to apply] **Note:** arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job