At arenaflex, we're revolutionizing the automotive retail industry by providing exceptional customer experiences that drive loyalty and sales. As an Experienced Customer Service Consultant, you'll play a vital role in shaping the future of our company by delivering top-notch service to our customers while driving sales and growth. If you're passionate about the automotive industry, have a knack for sales, and thrive in a fast-paced environment, we want to hear from you.
**Why Join arenaflex?**
At arenaflex, we offer a unique blend of flexibility, career growth opportunities, and comprehensive training to help you succeed in your role. As a Customer Service Consultant, you'll enjoy:
* An hourly rate with the opportunity to earn performance-based sales incentives, allowing you to grow your earnings as you excel in your role
* A team-oriented environment that fosters collaboration, innovation, and career advancement opportunities
* Comprehensive training and support to ensure you're equipped with the skills and knowledge needed to succeed
* A hybrid role with one day per week on-site work requirement, allowing you to balance your work and personal life
* Open availability for flexible shifts, including nights, weekends, and holidays, to accommodate your schedule and preferences
**What to Expect (Job Responsibilities)**
As an Experienced Customer Service Consultant, you'll be responsible for:
* Connecting with customers online and over the phone to understand their car buying needs and preferences
* Guiding customers through the car buying process from sales to delivery, ensuring a seamless and enjoyable experience
* Achieving sales targets while providing exceptional customer service, building strong relationships with our customers
* Mentoring colleagues as you develop your skillset and share your expertise with the team
* Obtaining an Automotive Sales Persons License in specific states as required, ensuring you're compliant with industry regulations
**What We Require (Qualifications)**
To succeed in this role, you'll need:
* Previous sales and customer service experience, preferably in retail, with a proven track record of success
* The ability to thrive in a fast-paced sales environment, staying focused and motivated under pressure
* Strong listening and customer focus skills, with a passion for delivering exceptional customer experiences
* Self-motivation to achieve performance goals, with a drive to succeed and grow in your role
* Excellent written and verbal communication skills, with the ability to articulate complex ideas and build strong relationships
**How to Stand Out (Preferred Qualifications)**
While not required, the following qualifications will give you a competitive edge:
* Experience with new technologies and strong computer skills, with a willingness to learn and adapt to new systems and tools
* Openness to shifting schedules and flexibility with working on-site one day per week, demonstrating your ability to adapt to changing circumstances
**Our Commitment to Diversity and Inclusion**
At arenaflex, we're committed to fostering a diverse and inclusive work environment that celebrates individuality and promotes equal opportunities for all. We prioritize candidate privacy and champion equal-opportunity employment, partnering with companies that share our commitment to fairness and transparency.
**How to Apply**
If you're passionate about the automotive industry, have a knack for sales, and thrive in a fast-paced environment, we want to hear from you. Apply now to join our team of experienced Customer Service Consultants and take the first step towards a rewarding career at arenaflex.