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About arenaflex
Welcome to arenaflex, where we're passionate about creating memorable travel experiences that transform the way people explore the world. As a leading organization within the travel industry, we pride ourselves on connecting travelers with extraordinary destinations, exceptional service, and unparalleled expertise. Our team is dedicated to delivering experiences that matter, and we're looking for a talented Business Development Manager to join our dynamic sales and account management team.
At arenaflex, we believe that travel has the power to broaden horizons, create lasting memories, and foster meaningful connections across cultures. Our commitment to excellence extends beyond the destinations we offer—we're equally committed to building strong relationships with our travel agency partners and corporate clients. As part of our team, you'll play a pivotal role in expanding our reach, nurturing key accounts, and driving revenue growth while representing a brand that truly cares about delivering exceptional travel experiences.
Position Overview
We are currently seeking an experienced and motivated Business Development Manager to join our team. This is a fully remote/virtual position, offering the flexibility to work from home while remaining closely connected to our organizational goals and team objectives. The ideal candidate will be responsible for maintaining productive relationships with travel agency accounts in alignment with corporate sales objectives and initiatives.
This exciting role will join our Outreach team, reporting directly to the Midwest Regional Project Manager for Business Development and Sales. You'll collaborate closely with Sales Operations, Marketing, Corporate Communications, and our Customer Engagement Center to achieve maximum revenue and net profit contributions. If you're someone who thrives on results, enjoys collaborating with diverse teams, and brings creative thinking to every challenge, this could be the perfect opportunity for you!
How You Will Help Us Deliver Experiences That Matter
Key Responsibilities:
- Account Relationship Management: Establish, develop, and maintain business relationships while increasing market share with assigned travel agency accounts by promoting and selling arenaflex travel packages and services.
- New Business Development: Identify, prospect, evaluate, and initiate new travel agency business opportunities that support company growth objectives and expansion strategies.
- Sales Engagement: Conduct sales calls with appropriate agency contacts to deliver arenaflex product and service updates, explore sales-related opportunities, discuss goals, and review company performance metrics.
- Partnership Development: Propose and execute partnership collaboration plans, ensuring mutual benefit and profitability for arenaflex while presenting competitive back-end commission arrangements when appropriate.
- Strategic Planning: Develop and deliver comprehensive business development plans, including marketing and cooperative advertising strategies for identified key account relationships.
- Territory Management: Implement effective time and regional management strategies for assigned agency accounts to maximize coverage and productivity.
- Performance Analysis: Evaluate clients' business needs, assess performance metrics, and initiate strategic proposals for growth toward established plan objectives.
- Cross-Functional Collaboration: Work seamlessly with Sales Operations, Marketing, Corporate Communications, and Customer Engagement teams to achieve revenue and profitability targets.
What Else Will You Be Doing (Essential Capabilities)
As a Business Development Manager at arenaflex, you'll be expected to demonstrate the following core competencies:
- Proactively identify and pursue new business opportunities within the travel agency channel
- Maintain a robust pipeline of prospective accounts while nurturing existing relationships
- Effectively communicate product updates, promotions, and strategic initiatives to agency partners
- Analyze market trends and competitor activities to inform strategic planning
- Represent arenaflex professionally at industry events, conferences, and client meetings
- Utilize CRM tools and sales analytics to track performance and identify growth opportunities
- Develop and maintain thorough knowledge of arenaflex products, services, and destination offerings
- Contribute to team goals and share best practices with colleagues across regions
Work Environment & Schedule
This full-time position is virtual/remote-based, allowing you to work from the comfort of your home office. While the position is not tied to a specific physical location, you'll maintain regular communication with our team and leadership.
- Position Type: Full-Time, Permanent
- Standard Schedule: Monday through Friday; 8:30 a.m. to 5:00 p.m. Central Time
- Flexibility: Occasional evening and weekend work may be required as job duties demand
- Travel Requirements: Domestic and international travel may be required to fulfill assigned responsibilities and attend key meetings or events
What You Need to Succeed (Minimum Qualifications)
To be considered for this position, candidates must meet the following minimum requirements:
- Two years of travel industry sales experience is required
- Demonstrated strong verbal, presentation, and interpersonal communication skills
- Proficient computer skills including Microsoft Word, Excel, and PowerPoint
- Strong mathematical capability with the ability to analyze financial data and metrics
- Consistently prioritizes safety and security of self, others, and personal data
- Embraces diverse people, thinking styles, and perspectives
- High school diploma, GED, or high school equivalency required
- Must be at least 18 years of age and have authorization to work in the United States
- Must have a clean background check and be able to pass drug screening requirements
What Will Give You a Competitive Edge (Preferred Qualifications)
While not required, the following qualifications will significantly strengthen your application:
- Bachelor's degree from a four-year college or university (or) equivalent work experience; or combination of education and experience in a related field
- In-depth knowledge of travel industry programs, policies, procedures, and reservation systems
- Proven ability to define issues, gather information, establish facts, and reach logical conclusions in a timely and accurate manner
- Capacity to efficiently manage multiple projects simultaneously while delivering results under pressure
- Excellent communication skills with management, staff, and clients while demonstrating sound judgment and decision-making abilities
- Existing relationships with travel agencies or corporate travel managers in the Midwest region
- Experience with travel consortiums and cooperative marketing programs
- Knowledge of international travel markets and destination offerings
Skills & Competencies Required for Success
The ideal candidate will possess a unique blend of skills that enable them to excel in this dynamic role:
- Sales Acumen: Natural ability to identify opportunities, build relationships, and close deals while maintaining long-term partnership value
- Strategic Thinking: Ability to develop comprehensive account strategies that align with both client needs and organizational objectives
- Communication Excellence: Exceptional verbal and written communication skills with the ability to present ideas persuasively to diverse audiences
- Analytical Capabilities: Strong ability to interpret data, identify trends, and make data-driven decisions
- Relationship Building: Natural talent for establishing rapport, building trust, and maintaining productive professional relationships
- Time Management: Excellent organizational skills with the ability to prioritize tasks and manage multiple accounts effectively
- Adaptability: Ability to thrive in a dynamic, fast-paced environment and respond effectively to changing priorities
- Technology Proficiency: Comfortable with CRM platforms, sales analytics tools, and virtual collaboration technologies
Career Growth Opportunities & Learning Benefits
At arenaflex, we believe in investing in our people's growth and development. As part of our team, you'll have access to numerous opportunities for career advancement and professional development:
- Career Progression: Clear pathways for advancement into senior sales roles, regional management positions, and leadership opportunities within the organization
- Continuous Learning: Access to comprehensive training programs, industry certifications, and professional development resources
- Mentorship: Working alongside experienced leaders who are committed to helping you develop your career
- Industry Exposure: Regular interaction with industry partners, travel suppliers, and destination representatives
- Skill Development: Opportunities to broaden your expertise in sales strategy, account management, and travel industry trends
- Cross-Functional Experience: Potential to collaborate across departments and gain exposure to different aspects of the travel business
Work Culture & Environment
Our culture is built on a shared commitment to living our core values - Care, Integrity, Resilience, Employee Initiative, and Teamwork - every day, in everything we do. At arenaflex, our people are our greatest asset. We embrace diversity and believe that different perspectives and styles make us stronger as an organization.
Our culture emphasizes collaboration, diversity of thought, and creative problem-solving. We encourage out-of-the-box thinking and believe that innovation is at the heart of everything we do. The focus on delivering strategic experiences drives all aspects of our business, and we welcome team members who share this passion for excellence.
We foster an environment where:
- Different perspectives and backgrounds are valued and celebrated
- Open communication and feedback are encouraged at all levels
- Work-life balance is supported through flexible scheduling options
- Team members feel empowered to take initiative and drive positive change
- Continuous improvement and innovation are recognized and rewarded
- Personal and professional growth is supported through ongoing development opportunities
Compensation & Benefits Package
We are proud to offer a competitive benefits package which includes:
- Competitive Salary: Annual compensation commensurate with experience and qualifications
- Performance Incentives: Lucrative commission structure, profit-sharing program, and performance bonuses
- Retirement Savings: 401(k) plan with generous company contributions up to 5%
- Paid Time Off: Comprehensive paid vacation, holidays, personal time, maternity and parental leave
- Health & Wellness: Complete health benefits including medical, dental, vision, short/long-term disability, and life benefits
- Family Support: Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, sponsored backup care, and programs that help with family needs in all life stages
- Wellness Programs: Holistic wellness programs supporting physical, emotional, social, and financial well-being, including access to an employee assistance program offering support for you and your family, free financial education, and extensive resources supporting mental health
- Travel Benefits: Domestic and international space-available flight benefits for employees and qualified relatives
- Career Opportunities: Parallel and promotional career advancement opportunities
- Employee Recognition: Recognition rewards and grants through our platform celebrating team achievements
- Exclusive Perks: Access to over 500 discounts, specialty savings, and voluntary benefits through our perks program, including car and hotel rentals, travel packages, auto, home, and pet insurance, legal services, and childcare discounts
Equal Opportunity Employer
arenaflex is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or screening process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation if needed.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, genetic information, veteran status, disability, or any other protected characteristic. We welcome and encourage all qualified applicants to apply.
Join Our Team Today!
If you're ready to take the next step in your career and join a team that's passionate about creating extraordinary travel experiences, we want to hear from you! This is your opportunity to grow with a leader in the travel industry, develop valuable skills, and make a meaningful impact.
At arenaflex, you'll not only build a rewarding career but also gain access to incredible travel benefits that allow you to explore the world. Come be part of something special and help us continue to deliver experiences that matter to travelers everywhere.
Ready to begin your journey with arenaflex? Apply today and take the first step toward an exciting career in travel industry sales and business development!