First American is a leading provider of title insurance and professional settlement services, dedicated to a people-first culture. The Escrow Support Processor role involves managing high-volume clerical tasks associated with escrow operations, ensuring smooth processing and communication with escrow branches without direct customer interaction.
Responsibilities
- Provides a wide range to a team of Escrow Support Processors and Escrow Officers
- Work is very similar to work performed by associate level, although tasks may be slightly more complex with greater experience and knowledge
- May work on escrow openings and closings
- Performs clerical functions to set up (open) escrow files
- Prepares correspondence, escrow files and orders preliminary title reports
- Performs fund disbursements
- Prepares and delivers closing statements and closing letters
- Schedules and provides instructions to couriers
- Orders payoffs, liens, homeowner association documents and evidence of insurance
- Distributes preliminary report
- Communicates with branches, as needed
- Follows functional area’s processes and procedures in daily activities; Troubleshoots as needed
- Actively contributes to the results of a team and works toward achieving goals and objectives
- Other duties as assigned
Skills
- High school diploma or equivalent
- 1-2 years escrow processing experience
- Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
- Working knowledge of fundamental concepts, practices and procedures of department/field
- Good verbal and written communication skills
- Establishes effective working relationships at the work group level
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
Company Overview
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. It was founded in 1889, and is headquartered in Santa Ana, California, USA, with a workforce of 10001+ employees. Its website is http://www.firstam.com.