Enterprise Sales Development Representative

Hootsuite is a company that helps organizations leverage social media for human connection and has recently acquired Talkwalker, a leading social listening platform. They are seeking a Sales Development Representative to expand their customer base through outbound prospecting and to help book meetings for the enterprise sales team.

Responsibilities

• Work closely and collaboratively with Enterprise Account Executives to develop and implement appropriate prospecting strategies
• Maintain strong relationships with the marketing team, leveraging campaigns to aid in outbound reach out
• Use technology such as Linkedin Sales Navigator and 6Sense to build pipeline
• Connect with Enterprise prospects and qualify opportunities through calls, emails, social media, and other channels
• Partner with account executives to gain access to key stakeholders in target accounts using a combination of cold outreach techniques
• Identify the needs and challenges of the prospective customer
• Determine the prospect's interest in Hootsuite/Talkwalker’s products and services
• Schedule meetings for sales representatives with key contacts in prospective accounts
• Achieve and exceed pipeline contribution and activity goals as set out by your manager
• Perform related duties as assigned

Skills

• Some practical experience in a customer service, inbound sales or sales development position, ideally in a similar business development or sales environment
• Self-starter who desires to learn, grow, and excel in their role and enjoys being measured by targets
• Interest in social media, social listening and digital marketing
• Attention to detail and ability to perform administrative tasks/update CRM; ability to strategically research and develop accounts for prospecting
• Comfort with, and desire to, cold calling and outreach (email, social, video, direct mail etc)
• Comfort in front of the camera and on the phone
• Excited to thrive in a dynamic environment
• Strong business acumen, and/or an educational background in business
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
• Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions

Benefits

• Hootsuite is committed to providing transparent cash compensation, equity and benefits.
• Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program.

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